Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

Edited January 29, 2021

Rafael responded quickly and was very helpful and he was able to resolve our problem. Customer service was awesome!

Mi Salon Online
United States
Over 1 year using the app
October 31, 2023

Rom was able to fix all of my shopify connection issues for me. I was getting error code 6140 on all of my invoices for a 2 month period and he saved the day! Thank you so much Rom for fixing this issue for me.

Modern Mattress
Canada
Over 1 year using the app
June 13, 2023

QB is a great app, but even better is their customer support. I had an issue with my sync summary reports and was helped by ROM, who was very very efficient, helpful and knowledgable. Within 10 mins he had given me advice and fixed my problem through live chat at 11pm PST. Thanks ROM!

LWN
United States
Over 1 year using the app
Edited November 17, 2018

Saves so much time every week. Support is great. We use MYOB if you could import shopify merchant fees to a different location would make the process easier. Would give 10 stars if they could handle returns/refunds. at the moment we need to do it manually.

Keep Track GPS
Australia
Over 1 year using the app
October 10, 2023

This makes integration with backend accounting a breeze. Works really well and a kind of killer feature for quickbooks. Support is great - available, fast response and have never failed to solve my issue on first contact. Clarisse today was super helpful for the 4 minutes it took to diagnose and resolve an error. All in all I had an issue for under ten minutes which is awesome.

Crooked Creek Biscuiteer
Australia
Over 1 year using the app
October 25, 2022

App works as it should, just be sure to set your sync date properly as you cannot import historic data without the help of customer service. I had to go this route and Dean helped me get it done. Thank you Dean!

Dauntless Wine Cø.
United States
Over 1 year using the app
September 14, 2020

The app works very well without any issues and they also have great and helpful customer service. 10/10

Flagman of America
United States
Over 1 year using the app
Edited March 20, 2023

Thank you Karol for the unparalleled support. My issue was fixed in no-time and I can focus back on my business.

Cam2
Hong Kong SAR
Over 1 year using the app
January 31, 2022

Had an issue with the intergration and Clarisse was fantastic! Issue was resolved quickly and professional with orders being synced. Very happy

It's Okay Mental Health Clothing
United Kingdom
Over 1 year using the app
June 5, 2023

Excellent customer service. Had a small sync issue but was resolved quickly by Ronnie in customer support.

Alugutter
United Kingdom
Over 1 year using the app