Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity and automatic data syncing between Shopify and QuickBooks. It's praised for managing inventory and importing sales data efficiently. Merchants highlight the excellent customer service, particularly the live chat feature. Despite occasional syncing issues, the support team is quick to resolve them. The app is favored for its time-saving capabilities and streamlined workflows.

May 7, 2020

KAROL!!! She's amazing. I had been struggling so much and I asked her plenty of questions. She was very patient and has provided solutions to all my problems. She is the best! I was losing my mind and thought what i wanted to achieve was not possible but Karol proved me wrong.

urbangreendistro
United States
9 months using the app
January 26, 2023

Was having some trouble with Integrating with Shopify and Sherwin was an amazing help. Was fast to respond and got the issue fixed quickly.

Yarn Over
Canada
8 months using the app
May 2, 2023

Excelente trato brindado sherwi es una maravilla para solucionar nuestras dudas quede 100% feliz con el servicio brindado

Rizosconamor
Dominican Republic
8 months using the app
May 11, 2023

I am happy to provide a review for Ben, a customer support representative at Quickbooks. I had the pleasure of interacting with Ben during a recent account set up, and I must say that he exceeded my expectations in terms of customer service.

Ben was extremely patient and understanding throughout the entire process. As someone who gets easily worried about accounting-related matters, I was grateful that he took the time to simplify the process and explain everything in detail. He was thorough and walked me through every step, ensuring that I understood each concept before moving on.

What stood out most to me about Ben was his willingness to spend over 40 minutes with me, ensuring that everything was set up correctly and to my satisfaction. His dedication to helping me was evident, and I appreciated that he went above and beyond to ensure that I was comfortable with the process.

Overall, I had an excellent experience with Ben and would highly recommend him to anyone in need of customer support at Quickbooks. His knowledge, patience, and dedication to helping customers are truly exceptional, and I am grateful for his assistance.

London Bullion
United Kingdom
8 months using the app
Edited January 12, 2023

Ap works well and syncs nicely. Had a great experience resolving syncing old sales that Ronnie solved in two minutes. Normally app help desks are a bit hit or miss, but this was on the money. Had a second issue, this time Rom helped just as well. Great service.
Second time around, Vincent helped. Sorted super quickly once again. Effortless.

Cremation Urns
Australia
8 months using the app
August 24, 2021

Sherwin was a lot of help. And he responded immediately to help with my issue. He certainly saved me some issues further down the road which was nice.

EdnerClo
United Kingdom
8 months using the app
May 30, 2022

Ben was very helpful getting my orders to sync. Quick and helpful customer service. This app is great.

RoseGoldPaperCo
United States
8 months using the app
Edited May 10, 2023

10/10 service. I have had 2 issues with QBO and shopify integration and both times they customer service (chat function) helped me fix it immediately @Sherwin is a legend. @Ben @ Ronnie @david.....the whole team is amazing

Herbal Dispatch
Canada
8 months using the app
March 16, 2021

I use this app to sync my store data to my quickbooks online, pretty easy to navigate, the support is very responsive and on time, problem resolved in minutes.

Snowbits Sweet
United States
8 months using the app
December 21, 2021

Vincent has provided me with a top-quality customer service. Thank you very much, always much appreciated!

ShopBabyMini
Canada
8 months using the app