Reviews (2,865)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

April 27, 2023

DEAN was fantastic, patient and very helpful! I was very confused with QB and he simplified it for me!

Road 69
Canada
Over 1 year using the app
February 28, 2022

The app is easy to use and syncs everything from our Shopify store to our QBO. I also received great support from the customer care team.

Recover Vibe
Canada
Over 1 year using the app
October 24, 2022

Paul was extremely helpful with getting the syncing process analyzed and configured to work best for our company. He was very impressive and worked fast not to take up too much of our valuable time.

Becker's Best Shoes
United States
Over 1 year using the app
April 17, 2023

The App is great and the support I received from Ben in setting up the synchronisation was spot on!

Stag Motorcycles Trade
United Kingdom
Over 1 year using the app
Edited January 29, 2021

Rafael responded quickly and was very helpful and he was able to resolve our problem. Customer service was awesome!

Mi Salon Online
United States
Over 1 year using the app
October 31, 2023

Rom was able to fix all of my shopify connection issues for me. I was getting error code 6140 on all of my invoices for a 2 month period and he saved the day! Thank you so much Rom for fixing this issue for me.

Modern Mattress
Canada
Over 1 year using the app
June 13, 2023

QB is a great app, but even better is their customer support. I had an issue with my sync summary reports and was helped by ROM, who was very very efficient, helpful and knowledgable. Within 10 mins he had given me advice and fixed my problem through live chat at 11pm PST. Thanks ROM!

LWN
United States
Over 1 year using the app
Edited November 17, 2018

Saves so much time every week. Support is great. We use MYOB if you could import shopify merchant fees to a different location would make the process easier. Would give 10 stars if they could handle returns/refunds. at the moment we need to do it manually.

Keep Track GPS
Australia
Over 1 year using the app
October 10, 2023

This makes integration with backend accounting a breeze. Works really well and a kind of killer feature for quickbooks. Support is great - available, fast response and have never failed to solve my issue on first contact. Clarisse today was super helpful for the 4 minutes it took to diagnose and resolve an error. All in all I had an issue for under ten minutes which is awesome.

Crooked Creek Biscuiteer
Australia
Over 1 year using the app
October 25, 2022

App works as it should, just be sure to set your sync date properly as you cannot import historic data without the help of customer service. I had to go this route and Dean helped me get it done. Thank you Dean!

Dauntless Wine Cø.
United States
Over 1 year using the app