Reviews (2,765)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

September 5, 2022

Had some issues with invoices doubling-up, however thanks to Troy from online support these issues were quickly resolved, and I am able to continue online trading.

GAS LAB
Australia
Over 1 year using the app
February 9, 2022

Solution simple d'utilisation, très ergonomique. Le support est très réactif !
Connexion avec Shopify fonctionne bien !

Nüttree
France
Over 1 year using the app
January 12, 2023

Great app for syncing our Shopify with QBO, and whgen I ran in to an error with duplicate transaction numbers Sherwin from customer support helped walk me through correcting the errors and fixed it going forward. Thank you Sherwin!

Mason’s Cloverdale Home Furnishings
Canada
Over 1 year using the app
February 3, 2023

The Onesaas QBO product is the easiest way to connect and sync your data between Shopify and QBO. I encountered some issues with syncing data and the support team assisted me with it right away. I worked with Clarisse and am very impressed with her knowledge, professionalism, and attention to detail. Clarisse completely understood the situation that our business encountered and quickly took steps to help us resolve it. She addressed all my questions in a thorough and friendly manner. I felt she went above and beyond in providing a detailed solution and did it so with excellent customer service. Thank you very much for your help.

Xcitetech
Canada
Over 1 year using the app
July 29, 2020

Rafael was great help, i didn't understand at all and he really helped me set this up, Thanks Rafael

Nomad Eyewear
United Kingdom
Over 1 year using the app
August 31, 2022

Rom has exceeded my expectation on fixing the issues on our workflow. Very knowledgeable on all aspects.

Pink Panache
United States
Over 1 year using the app
September 29, 2021

This app has been a great help to our wholesale website, and I have now added it for our retail site, with which, today, I was was ably assisted by Rafael, who was very patient, answered all my questions and resolved my issues. I do have one suggestion: please consider adding phone to your help options, especially with some screen sharing capability. It would save lots of time for all of us. Especially for those of us not thoroughly familiar with all the terminology, and hands-on visual and visible approach would go a long way.

Celestial Buddies
United States
Over 1 year using the app
Edited May 19, 2023

Wow !!!! this is CUSTOMER service. I have so many questions to understand well the QBO connector and Ben at customer service answered at every questions. He knew exactly my problem was and was a really good help for me and our customer to reach the accounting goal we want with the connection beetween QBO and Shopify. I really recommand their customer service. Thank a lot Ben you really help us.
LEONARD WEB AGENCY

Ice Epoxy
Canada
Over 1 year using the app
July 19, 2022

We had a problem with updation of stock levels from QBO to Shopify. This was taken up in a swift manner by David and his team and was quickly resolved within 24 hours. Excellent support!

Zahid Hakeem Uniforms & Textiles L.L.C.
United Arab Emirates
Over 1 year using the app
June 27, 2023

This app has worked well for me. I've had a couple issues, but their support is fast and thorough. Dean solved a major problem with duplicate invoice numbers, so I'm once again on track.

Ikigai Fiber
United States
Over 1 year using the app