Reviews (3,021)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to sync Shopify sales directly into QuickBooks Online, enhancing efficiency and reducing manual data entry. The field mapping feature is valued for its accuracy and customization, including backdating capabilities. The integration with QuickBooks is noted for its reliability. Customer support, especially the live chat, is praised for being effective and providing real-time assistance.

July 23, 2019

Great service. Thanks to Marck who resolved my setup query promptly to get everything moving smoothly.

Meluka Honey
Australia
9 months using the app
Intuit replied August 2, 2019

We appreciate the great feedback Meluka Honey! Marck is thrilled to get you up and running promptly.

We’d like to feature your business success on our website and social ...

Edited February 13, 2020

Vince from onesaas has offered great help and service. All the issues were sorted in such short time. Strongly recommended this app and service. It save me lots of time to do the stocktake.

Bunnytickles
Australia
9 months using the app
February 7, 2023

Super helpful support (Rom) getting things set up & massively simplified my workflows for both shopify and amazon

Sgurr
United Kingdom
9 months using the app
February 9, 2023

Just wanna give Ben a shout out for helping today with some synching errors. He was able to help in a flash . there support via chat is awesome ... and maybe every faster than a phone. Thank Ben and Team. Always a pleasure. Best Val.

Motorgrrl
United States
9 months using the app
Edited November 1, 2022

Very fast problem solving by Clarisse. I had issue with integrating orders from Shopify to QuickBooks and Ben provided very fast solution.

Boost Lifestyle Brands
United States
9 months using the app
Edited March 20, 2023

Thank you Karol for the unparalleled support. My issue was fixed in no-time and I can focus back on my business.

Cam2
Hong Kong SAR
9 months using the app
April 18, 2024

SHERWIN helped me two times in the last two days, quick response and good support. He was able to help me quickly ! Thanks again.

Astronomy Plus
Canada
8 months using the app
December 9, 2022

So far my experience was really good! I am helped by Ben throughout the whole integration process. He is patient, he explains things clearly, showed very good knowledge/understanding of the two systems (QBO & Shopify), and also good understanding of the accounting side of things, which was impressive. Very satisfied with my experience so far!

Okanagan Science Centre
Canada
9 months using the app
October 31, 2023

Awesome customer service...!!!
Excellent work from Troy (OneSaas), Karol (OneSaas), Marck (OneSaas), Ronnie (OneSaas) and Sherwin (OneSaas).
They really went beyond expectations, but above all... they worked as a team.
It shows great company culture that reflects on customer experience.

Farine & Cacao
Canada
9 months using the app
January 24, 2022

I highly recommend reaching out to their tech support via the chat function. I was having an issue with how my orders were syncing to QBO, and Sherwin resolved the issue right away for me!! Thanks Sherwin :)

Katie Kismet
United States
9 months using the app