Reviews (2,879)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.
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The app needs some work but the support staff like Vincent, Rom, and many more are a real asset and work hard to make you feel supported and heard.
I am in the process of using this app to connect my business to quickbooks. Ben and Rom were very helpful Customer support people that I chatted with when I needed help, and both were very nice.
I use this app to sync my products and transaction with QBO. For the most part, this program works. However, every once in a while a weird error will show up that they have to fix on the back end. Overall, I am pleased with it for the most part. Today, my support specialist was Ben and he provided excellent customer service and resolved the issues for me. Thank you, Ben!
We are still setting up this app so I do not have a full experience at this point. What I do know is the online support seems to be top notch. Ronnie in customer support was great, and we are looking forward to our full integration.
So far it has been a bit difficult. Got help today from ROM and I hope it will be working as it should and Quickbooks does no longer double up my payments
I have recieved both really good service from support and some not so good, but today I got great support from ROM.
We had a really great experience with ROM in getting our account all syncing and up to date. He very clearly explained the issue and got us up and running really quickly and efficiently.
App is good. Lacks a couple features that could really make it robust, but for a smaller business or if you're just getting started it's more than enough and will provide you everything you need. Customer service has also been great every time we've needed/reached out to them.
We use this app to connect Shopify to QBO and the online support and chat are great! Sherwin was able to fix my errors and helped walk me through all the steps needed on my end. He also transferred over the sales we made earlier in the year that didn't come over with the original and ongoing transfers. I had several other interactions with Lori (and forget the third person's name) for other sync updates and they were very helpful.
Had some issues syncing initially its not quite simple for someone who doesn't know what they are doing. that being said after being on the chat with quickbooks people for hours, i finally got to Sherwin who helped me sync my Shopify to quickbooks without any issues! Very efficient and helpful!