Reviews (2,766)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

January 21, 2020

Hazel from customer support was extremely helpful and quick to respond. We are integrating our Shopify store with QBO, and she made the process really easy to understand.

Pure Salt Shoppe
United States
About 1 year using the app
Edited September 28, 2021

The support team has been great-Ronnie provided me with considerations when troubleshooting issues.

Uneekor
United States
About 1 year using the app
February 11, 2022

Used customer service - Sherwin was fantastic, really helpful, polite and just what I needed to sort out my account. Really grateful. Thank you Sherwin

Raven District
United Kingdom
About 1 year using the app
October 27, 2022

Dean was super helpful in resolving a duplicating issue I had within the system. Totally took care of my needs!

The Shabby Parlor
United States
About 1 year using the app
July 5, 2023

I recently had the pleasure of working with ROM to set up OneSaaS for QuickBooks. ROM was extremely knowledgeable and helpful throughout the process. He took the time to understand my needs and to explain the different options available to me. He also made sure that I was comfortable with the setup before he left.

I was particularly impressed with ROM's patience and attention to detail. He was willing to answer all of my questions, no matter how small. He also took the time to make sure that everything was set up correctly.

As a result of ROM's help, I was able to set up OneSaaS for QuickBooks quickly and easily. I am now confident that I am using the best possible solution for my business.

I highly recommend ROM to anyone who is looking for help with QuickBooks or OneSaaS. He is a knowledgeable and experienced professional who will take the time to understand your needs and to help you get the most out of your software.

I am confident that I would not have been able to set up OneSaaS for QuickBooks without ROM's help. He is a valuable asset to any business that is looking to improve its accounting processes.

Perfumora The Perfume Marketplace
United States
About 1 year using the app
October 17, 2022

We had a very good experience with Qbooks Support today. Sherwin was very helpful in resolving our account issues. Very fast and efficient.
Thank you very much!

Kei & Molly Textiles, LLC
United States
About 1 year using the app
June 14, 2023

Great customer support team. Quick and easy via chat. Thank you Sherwin for your time and knowledge.

Heller Furniture
United States
About 1 year using the app
November 4, 2021

I used this app to import my transactions from Shopify to Quickbooks and I ran into a problem getting all of the transactions to sync from a specific date. However, I started a chat through the app and the customer support rep named Rominick was able to sync my request in a timely manner and stayed on the chat with me until all of my transactions successfully transferred. Thanks again Rominick for your help and this is a great app.

Hoochees Tees & More
United States
About 1 year using the app
February 8, 2022

Vincent made this issue a walk in the aprk! I have two stores, with slightly different issues, I had Vincent as my customer support. At first I was skeptical if any customer service would give you a solid solution but this is probably the first time someone actually understood my issue and solved it for both stores. Check my issue in the review before this. Thank you Vincent, you deserve reviews from both stores, especially since the issues were actually a somewhat different!

APILIFE
Canada
About 1 year using the app
May 27, 2022

I use this app to sync orders from my store to QBO. It syncs smoothly and is flexible enough to fit many applications. Customer support used once and Rom was extremely helpful in resolving an issue I had.

WB BBQ Products
United States
About 1 year using the app