Reviews (2,879)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.
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Great app for syncing our Shopify with QBO, and whgen I ran in to an error with duplicate transaction numbers Sherwin from customer support helped walk me through correcting the errors and fixed it going forward. Thank you Sherwin!
Rafael was great help, i didn't understand at all and he really helped me set this up, Thanks Rafael
This app has been a great help to our wholesale website, and I have now added it for our retail site, with which, today, I was was ably assisted by Rafael, who was very patient, answered all my questions and resolved my issues. I do have one suggestion: please consider adding phone to your help options, especially with some screen sharing capability. It would save lots of time for all of us. Especially for those of us not thoroughly familiar with all the terminology, and hands-on visual and visible approach would go a long way.
Wow !!!! this is CUSTOMER service. I have so many questions to understand well the QBO connector and Ben at customer service answered at every questions. He knew exactly my problem was and was a really good help for me and our customer to reach the accounting goal we want with the connection beetween QBO and Shopify. I really recommand their customer service. Thank a lot Ben you really help us.
LEONARD WEB AGENCY
We had a problem with updation of stock levels from QBO to Shopify. This was taken up in a swift manner by David and his team and was quickly resolved within 24 hours. Excellent support!
Great customer service formSherwin, he was cooperative and super helpful.
This app has worked well for me. I've had a couple issues, but their support is fast and thorough. Dean solved a major problem with duplicate invoice numbers, so I'm once again on track.
Paul gave us amazing tech support this morning, fixing our sync issues with Shopify, due to some errors we had made in product coding. He spent a great deal of time walking me through the issues and researching them and then had the ability to fix them. Thanks so much Paul for your great customer service!-Patti B
Vince from onesaas has offered great help and service. All the issues were sorted in such short time. Strongly recommended this app and service. It save me lots of time to do the stocktake.
New user, the app has been great so far, wouldnt mind a few more features but Hazel from customer service is a superstar