Reviews (2,441)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automatic data syncing. It's highly valued for managing large sales data volumes and complex accounting tasks like tracking destination-based sales tax. Small businesses find it particularly useful for streamlining accounting and reducing manual data entry. The support team is praised for their efficiency, knowledge, and quick problem-solving, contributing to the app's reliable performance.

May 10, 2022

App was good, I had some trouble setting up but Ben from customer support helped me a lot. They answered my questions and helped me with any sync issues I had previously.

Keyspresso
Canada
8 months using the app
October 18, 2022

The app has been easy to use and the support team via chat has been super responsive. I had a great experience with Sherwin.

Goodpoint Needlepoint
United States
8 months using the app
December 17, 2021

Excellent Service by Sherwin, very helpful and knowledgeable, my issues solved less than fifteen minutes

The Olive Tree
Malaysia
8 months using the app
October 17, 2022

Clarisse was really helpful in helping to integrate our Shopify store with QB. The integration was seamless and Clarisse did nearly everything for us! Thank you!

SILKEYKBD
Malaysia
8 months using the app
Edited January 25, 2023

Fantastic customer support from Rafael. Helped me sync everything in no time at all! Highly recommended!

aliciaswim
Mauritius
8 months using the app
Edited August 16, 2021

I was freaking out after noticing an order number issue with syncing and couldnt get the already failed items to sync no matter what i did. Troy told me exactly what settings to look at in shopify and QB, and then made sure everything went through on his end. I should have just gone to support instead of putzing around on google for an hour first!

High Alpine Fab
United States
8 months using the app
April 25, 2023

Usually, I do not write reviews (positive or negative), but as one of the customers using QuickBooks and Shopify connector, having Sync issues with error messages, I decided to leave one to share my experience. I was so lucky to connect with SHERWIN. Very nice, polite problem solver :). Nowadays, we do not experience good customer service, but Sherwin helped me to resolve my sync problems in a matter of minutes from start to finish. Thank you, Sherwin. I am glad that we have such a great support.

Source & Self
United States
8 months using the app
April 6, 2023

Thanks, Sherwin! So helpful and worked through my issues. Responded very quickly!
Thank you again!

Pink Tartan
Canada
8 months using the app
January 31, 2022

Ronnie was incredibly helpful, quick and proficient with my concerns and provided me with clear responses. Definitely happy with my experience thus far!

AcrylicBlanks.ca
Canada
8 months using the app
Edited November 23, 2022

This app is great to sync data from Shopify to Quickbooks for free!! Before we came across this app we were using a restricted app, I am glad we came across this. I had a query and Rafael was really helpful in resolving that. Thanks Rafael.

PCASkin
United Kingdom
8 months using the app