Reviews (2,872)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

January 19, 2024

Clarisse was amazing, sorted out all my issues with QBO intergration & answered my questions in detail.
Thankyou Clarisse for great customer service

Robertson Audio Cables
Australia
Over 1 year using the app
November 14, 2022

It does a fantastic job of helping me keep my invoicing, payments, and inventory in sync with my storefront and my accounting. Sherwin helped me to today with an issue that was solved professionally and quickly!

AmesLayne
United States
Over 1 year using the app
January 3, 2023

Sherwin was incredible - the most helpful customer service rep I've ever had. Assisted me with a number of queries going above and beyond to solve them.

Maha Lozi
United Kingdom
Over 1 year using the app
Edited August 2, 2021

I would like to recognize Paul (OneSAAS). I needed help with the Sync of Shopify and QuickBooks. Paul spent the necessary time with me with all the patience, expertise, kindness and friendliness until all my issues were solved and my store was completely linked to QuickBooks. I can not translate into words the peace of mind and the value of Paul's work. He is an AMAZING asset to this Company. His professionalism and KNOWLEDGE and client service skills are top notch and I would appreciate if he would be recognized for it. 5 STARS. Thank you so much, Paul!!!!

CARLA SHAW
United States
Over 1 year using the app
December 22, 2022

Thank you, Sherwin for the help! You were so nice to work with and I couldn't believe how quickly you resolved the issue.

Diamond Dye
United States
Over 1 year using the app
September 25, 2020

Beyond the app working perfectly, the team behind the product is outstanding. With other apps linking Shopify to QB, you'll often get time outs resulting in data being missing from your QB account. Another app I used didn't have the option to resync the connection manually. This is an incredible feature, and really great when we want quick inventory updates to display in Shopify. The team is always available to assist with errors or explain different functions of the app. I've worked with many different individuals, quite recently Dean assisted me with resyncing all of our Sales Receipts after we had updated some product names in our store. Everyone has been pleasant, helpful, and knowledgeable. Thank you for making this connection with our store effortless!

Aqua Hair Extensions
United States
Over 1 year using the app
August 8, 2018

Onesass is a great addition for our business and it allows us to connect many things together and automate so much.

The support team has been great if I have had to contact them and would recommend anyone looking for a great tool for connecting all your services up in one place.

Lifestyle Clotheslines
Australia
Over 1 year using the app
Edited November 3, 2021

QB Connector offers great technical support - some of the best of any SAAS app I've used. I was just helped by Rafael and he is awesome!

Awardology
United States
Over 1 year using the app
January 5, 2022

Rominick was extremely helpful in helping me understand and clear our sync errors. Also showed me a few of the capabilities availablle to me in the dashboard. Excellent service!

Nickel City Delivery
United States
Over 1 year using the app
August 31, 2022

Rom has exceeded my expectation on fixing the issues on our workflow. Very knowledgeable on all aspects.

Pink Panache
United States
Over 1 year using the app