Reviews (2,766)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

September 10, 2021

Very nice. Karol was very helpful in getting our first order to sync after an error message. Thanks!

Bellagala | Minnesota
United States
About 1 year using the app
November 15, 2022

easy to use fast response, Lori in customer service was so helpful, stayed with me until we figured it out and confirmed issue was resolved! Great service Thank you!

Resync
United States
About 1 year using the app
Edited May 17, 2022

Quickbooks can be a scary app to understand, but the customer service is great! Especially with the help from Dean! No matter how many questions I asked or how silly it sounded, he was very patient and super helpful!

Meow Avenue
United Kingdom
About 1 year using the app
Edited January 24, 2023

This app continues to work wonderfully for us and on the rare occasion we have an issue customer support goes above and beyond. Ben was wonderful to work with and fixed our issue almost immediately. Fabulous support!

Lexington Coffee Roasters
United States
About 1 year using the app
June 10, 2022

Sherwin made the setup all so easy, thank you! We're now using QuickBooks Online as our stock management system too.

Zero Plastic Ltd
United Kingdom
About 1 year using the app
February 15, 2023

I can't express how thankful I am for the customer service here. Sherwin helped me wit everything I needed and some more. Sherwin is amazing. Nowadays were customer service lacks from many businesses, it is so important to get help and kindness at the same time. Very thankful for Sherwin. Customer Service is A1!

Finca Koa
United States
About 1 year using the app
April 24, 2023

I was having difficulty and getting lots of sync errors. Rom provided excellent customer service. He was patient and walk me through everything from start to finish and my issues are now resolved.

Point Loma Tea
United States
About 1 year using the app
November 15, 2022

Great customer support. Thank you Paul! They helped sync my orders from shopify over to quickbooks.

Stashy Scrunchie
United Kingdom
About 1 year using the app
April 26, 2023

I had issues with my QBO account and had to create a new one. Lori was very helpful with getting my syncs created again. Great support

Cultivated Manor
Canada
About 1 year using the app
Edited June 3, 2020

UPDATE 6/3/2020: This app continues to have outstanding support. Sherwin helped me troubleshoot my issues and was very patient. Really happy with this app and their commitment to ensure it works.

Does everything it says it does, and it comes with amazing support. Marck was great at helping me set up the app to make sure everything was integrated properly, and answered my bajillion questions with ease and patience. The best support I've had so far on Shopify's app platform.

leroli
United States
About 1 year using the app
Intuit replied May 22, 2019

Hi Liang, thanks for leaving your lovely review, it's wonderful to hear that Marck and the OneSaas team have delivered top notch support for you. We're looking forward to continue providing this level of service!

We'd love the opportunity to feature the success of your business on our website and social media. If you're interested, please send a quick email to marketing@onesaas.com - looking forward to hearing from you!