Reviews (2,872)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.
Refine
-
By rating
Had some issues with invoices doubling-up, however thanks to Troy from online support these issues were quickly resolved, and I am able to continue online trading.
Solution simple d'utilisation, très ergonomique. Le support est très réactif !
Connexion avec Shopify fonctionne bien !
Great app for syncing our Shopify with QBO, and whgen I ran in to an error with duplicate transaction numbers Sherwin from customer support helped walk me through correcting the errors and fixed it going forward. Thank you Sherwin!
Rafael was great help, i didn't understand at all and he really helped me set this up, Thanks Rafael
This app has been a great help to our wholesale website, and I have now added it for our retail site, with which, today, I was was ably assisted by Rafael, who was very patient, answered all my questions and resolved my issues. I do have one suggestion: please consider adding phone to your help options, especially with some screen sharing capability. It would save lots of time for all of us. Especially for those of us not thoroughly familiar with all the terminology, and hands-on visual and visible approach would go a long way.
Wow !!!! this is CUSTOMER service. I have so many questions to understand well the QBO connector and Ben at customer service answered at every questions. He knew exactly my problem was and was a really good help for me and our customer to reach the accounting goal we want with the connection beetween QBO and Shopify. I really recommand their customer service. Thank a lot Ben you really help us.
LEONARD WEB AGENCY
We had a problem with updation of stock levels from QBO to Shopify. This was taken up in a swift manner by David and his team and was quickly resolved within 24 hours. Excellent support!
Sherwin provided amazing assistance with issues syncing shopify and quickbooks. So refreshing to have immediate help, and fast to solve all issues. Thank you Sherwin!
Great customer service formSherwin, he was cooperative and super helpful.
This app has worked well for me. I've had a couple issues, but their support is fast and thorough. Dean solved a major problem with duplicate invoice numbers, so I'm once again on track.