Reviews (2,766)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

April 24, 2023

I was having difficulty and getting lots of sync errors. Rom provided excellent customer service. He was patient and walk me through everything from start to finish and my issues are now resolved.

Point Loma Tea
United States
About 1 year using the app
November 15, 2022

Great customer support. Thank you Paul! They helped sync my orders from shopify over to quickbooks.

Stashy Scrunchie
United Kingdom
About 1 year using the app
April 26, 2023

I had issues with my QBO account and had to create a new one. Lori was very helpful with getting my syncs created again. Great support

Cultivated Manor
Canada
About 1 year using the app
Edited June 3, 2020

UPDATE 6/3/2020: This app continues to have outstanding support. Sherwin helped me troubleshoot my issues and was very patient. Really happy with this app and their commitment to ensure it works.

Does everything it says it does, and it comes with amazing support. Marck was great at helping me set up the app to make sure everything was integrated properly, and answered my bajillion questions with ease and patience. The best support I've had so far on Shopify's app platform.

leroli
United States
About 1 year using the app
Intuit replied May 22, 2019

Hi Liang, thanks for leaving your lovely review, it's wonderful to hear that Marck and the OneSaas team have delivered top notch support for you. We're looking forward to continue providing this level of service!

We'd love the opportunity to feature the success of your business on our website and social media. If you're interested, please send a quick email to marketing@onesaas.com - looking forward to hearing from you!

March 24, 2021

Love the app, but the customer support is what seals the deal! Ronnie has been amazing as well as others over a few setup issues we've had. All solved now thanks to them!

Volatus Aerospace
Canada
About 1 year using the app
November 20, 2023

I want to take a minute to say how much I'm pleased with the great service I just received from Sherwin, very competant and efficient!

Portail MIDAN
Canada
About 1 year using the app
May 3, 2022

Everything synced quickly and Ben helped me when one of my products didn’t transform. I recommend this app.

wellnessecke
Canada
About 1 year using the app
Edited May 10, 2022

Sherwin was very helpful trouble shooting some sync issues we had with shopify and QBO. Thanks to his help we were able to get our stuff syncing correctly.

Bow Hill Blueberries
United States
About 1 year using the app
November 1, 2021

Rafael was great with helping me set up the integration. Now lets see how well the app works for the future xD

Transtape
United States
About 1 year using the app
Edited March 24, 2022

The chat support for is the best I have ever experienced. Today David helped with some syncing issues. Issues resolved without headache.

FABboxx
United States
About 1 year using the app