Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

March 13, 2023

Great service from Rom! He's always very helpful and quick to respond to my queries! Thanks for all the help

Blushproof
South Africa
About 1 year using the app
February 24, 2023

Every time I have a question or need help the chat support has resolved my issues seamlessly and immediately! They have the best customer support. Today my support person Ben fixed my issue within a couple of minutes. I wish that every online service was as prompt, friendly and reliable.

The LIV Project Shop
United States
About 1 year using the app
June 29, 2021

Support was great! We were having problems integrating our current QB account and Sherwin fixed all the problems we encountered!

MNL Surf n turf
Philippines
About 1 year using the app
Edited May 20, 2022

Rom has been an excellent customer service provider. I was able to get everything imported and sync my stores to QBO. Really great service, very friendly and helpful :)

Buy Vascuwave Now
United States
About 1 year using the app
Edited September 5, 2022

Karol helped me resolve my sync issue very quickly. She was very knowledgeable and patient. Very good customer service.

Gabriela Kabande
United States
About 1 year using the app
Edited October 25, 2023

very straight forward and pleasant experience. Sherwin ( customer support ) made it happen. very happy. Did I mention Ben.... best customer support of all time.

DYKE & DEAN HASTINGS STORE
United Kingdom
About 1 year using the app
Edited March 7, 2023

I would recommend it---the customer service is great- I have been helped by many via the chat. Today I worked with Dean for a very long time and he was patient and fixed every issue as far as I can tell!
Thanks
Sara
Just worked again with David and he fixed my problem very quickly! Still reccommended!

The Retro Lab
Canada
About 1 year using the app
April 28, 2020

It is one of the best App, customer service too, Chat opens up on the help section, last time Hazel assisted me and my question resolved pretty quick.
Thanks team, keep up good work.

Blankets 4 Africa
South Africa
About 1 year using the app
August 18, 2023

Great customer support by David.
Great help in jump starting and simplifying the whole integration process.

parkavenuedesigns
Singapore
About 1 year using the app
April 27, 2023

David was fantastic in helping me after I deleted some transactions. Thank you for all your help resyncing my cash receipts. The app works very well to sync Quickbooks online to Shopify. The only thing I would recommend is Sales Tax options. We pay our local sales tax, but Shopify takes care of the others.

Morganite Gems
United States
About 1 year using the app