Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

January 31, 2023

Rom was very helpful followed through and was patient. Thank you so much for your help. Will definitely use you again.

Social Brew
United States
About 1 year using the app
January 25, 2023

I have been using this app for years. The support has been over the top every single time I have contacted them. It's quick and easy. Ben helped me today and fixed my issues and explained everything in detail. Thanks again!

TheKarenProject
Canada
About 1 year using the app
September 6, 2023

Ben from QB Connector has been an absolute joy to work with and helped me very efficiently with my problems. He was very friendly and patient and cannot recommend their services enough!

Brite Reef
South Africa
About 1 year using the app
December 5, 2019

I have had some issues with syncing but every time I have contacted support they have fixed the issues and been more than helpful!

Gator Craft Supplies
United States
About 1 year using the app
August 9, 2023

This app is outstanding - it has saved me hours of time each month on accounting. And the customer service is top notch. I had a sync error today due to a change I made on the QB side and Sherwin was able to get things working again in just a few short minutes, all well being incredibly friendly. It's one of the few places that talking to customer support is actually enjoyable! I highly recommend this app.

Rebecca Loach
Canada
About 1 year using the app
December 16, 2022

Sherwin was a great help with our invoice syncing issue. Many thanks! I will definitely call on them again if I'm in need of help! He was very knowledgeable and resourseful!

10T Solutions, Inc.
United States
About 1 year using the app
January 21, 2020

Hazel from customer support was extremely helpful and quick to respond. We are integrating our Shopify store with QBO, and she made the process really easy to understand.

Pure Salt Shoppe
United States
About 1 year using the app
February 11, 2022

Used customer service - Sherwin was fantastic, really helpful, polite and just what I needed to sort out my account. Really grateful. Thank you Sherwin

Raven District
United Kingdom
About 1 year using the app
October 27, 2022

Dean was super helpful in resolving a duplicating issue I had within the system. Totally took care of my needs!

The Shabby Parlor
United States
About 1 year using the app
October 17, 2022

We had a very good experience with Qbooks Support today. Sherwin was very helpful in resolving our account issues. Very fast and efficient.
Thank you very much!

Kei & Molly Textiles, LLC
United States
About 1 year using the app