Reviews (2,766)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

March 3, 2021

Ronnie and Troy helps me and support me in all my questions and inquiries, I highly recommand. Thanks to you guys. Alex

Enora Décor
Canada
12 months using the app
May 1, 2023

The support is always reliable and prompt. Sherwin helped me with my issue today and withing minutes I was back to work.

Island K9 & Equine Supplies
Bermuda
12 months using the app
May 31, 2023

Amazing Service! Quick responses and very helpful and insightful. A big thank you to Karol who always seems to be the lucky winner to help me with my issues!

First Aid Plus
Canada
12 months using the app
April 8, 2020

Still getting set up but first impressions are great! Karol answered every question within seconds, Karol gave me all the information i needed and some.

Thanks again!

F&A Aquariums
Canada
12 months using the app
December 2, 2022

Lori was a huge help to me! Once of the best customer service experiences so far! I am very pleased and would definitely use her help again.

Claudia Mae Jewelry
United States
12 months using the app
Edited May 12, 2023

Sherwin and Paul were a big help with resolving an issue we had with our order validation and tax mapping causing orders to not appear in QuickBooks. It was an amazing pleasure to work with them!

Air Voel
Canada
12 months using the app
November 2, 2022

I was trying to resolve some sync issues and Ben jumped right into a chat with me - I didn't even reach out - and helped me resolve them. Awesome customer service !!

Brobe International, Inc.
United States
12 months using the app
December 28, 2022

Rom was very patient and helped me with all my issues! 10/10 support experience, and I'd be happy to work with them again!

Vermont Green FC
United States
12 months using the app
April 17, 2023

Technical issues can be frustration and time consuming, not with Rom and the One Sass team.

Amazing customer service. Thank Rom :)

Jivita.com.au
Australia
12 months using the app
Edited January 12, 2023

We had an issue (caused by us) that was fixed very swiftly. Rom was really helpful, and explained how to stop it occurring again and we wouldn't have any hesitation in recommending this app. On a second issue, we were helped by Vincent who also provide prompt and excellent service.

Simon Alexander UK
United Kingdom
12 months using the app