Reviews (2,467)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automatic data syncing. It's highly valued for managing large sales data volumes and complex accounting tasks like tracking destination-based sales tax. Small businesses find it particularly useful for streamlining accounting and reducing manual data entry. The support team is praised for their efficiency, knowledge, and quick problem-solving, contributing to the app's reliable performance.

May 13, 2024

We had a minor issue where we used the same order number as one that was meant to pull through from the app (totally our fault!) and Clarisse was an absolute superstar at resolving this for us! I had to wait no longer than 1 minute to connect to the chat, and the issue was solved within 5 mins. We're really new to QBO and this app has been an absolute gamechanger for us, can't recommend this app and their support enough. Thank you again, Clarisse!

Coppermill Ltd
United Kingdom
13 days using the app
April 5, 2024

App does a great job keeping our Shopify and QBO synced. When there is an error, it alerts you. I had troubled figuring out why a couple of orders were not syncing, and for the first time ever...I was contacted by customer support. Sherwin noticed that a couple of orders were not syncing, and HE started a chat with me to fix it!

Graze & Gather
Canada
About 2 months using the app
March 15, 2024

The service with the connector is good but was only needed for when some transactions wouldn't go through. A little cumbersome, but the customer service made up for that (Thanks Ben)

Drunkard's Path Quilt Shop
Canada
12 months using the app
March 6, 2024

I would highly recommend this app. If you ever have any problems, they are super helpful on the chat too. Rom was AMAZING when helping me with some technical issues. Very friendly, kind and knowledgeable!

Britt's Corner Tack Inc.
Canada
About 2 years using the app
June 3, 2024

Service Rapide de Clarisse! Elle a réglé mon incompréhension en 2 minutes :)

Bundle
Canada
7 days using the app
May 16, 2024

La escribo en español por que esta aplicacion es GLOBAL sencilla y facil de usar para emprendedores y contadores me comunique al chat por ciertas preguntas y David me atencio excelente y rapido ademàs cabe resaltar que puedes escribri en español y el sistema traduce entonces no hay barrera de comunicacion

CarloGreco
Mexico
8 days using the app
March 6, 2024

ROM was quick to help and made it effortless to fix my issue!

Sebastian Knox Woodwinds
Canada
Over 1 year using the app
April 8, 2024

Just had an amazing experience with Nick over chat and he helped me out. I am not even close to tech savvy and he was great every step of the way!!

Meco Reptiles and Enclosures
Canada
About 1 month using the app
April 2, 2024

Excellent and fast service from Karol, THANK YOU

MD Tissage inc.
Canada
About 2 months using the app
April 18, 2024

Muy buena app, y gran soporte, gracias a Carol pude resolver todas mis consultas, grandioso!

Dripster
Uruguay
21 days using the app