Reviews (2,769)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

August 1, 2022

Ben was very helpful in walking me through the integration of Shopify to our QBO. His expertise and patience made it a very smooth experience.

LIRA CLOTHING CANADA
Canada
10 months using the app
August 29, 2023

Ronnie just help me to figure some issues i add, the service was quick and 100% personnalized. Really recommend the customer service

SPC Store
Canada
10 months using the app
Edited October 5, 2022

There's quite a lot to the app, but the support is first class. I've used their live chat twice, both times I've had quick replies and questions thoroughly answered by people who really know what they are talking about and understand the product. Today I spoke to Ben about a problem we were having with PayPal, he identified the issue and provided a solution, and set up a support ticket so I could share the solution with out book keeper. I can't see why you wouldn't use this app if you use QuickBooks, it makes life easier. *Update 5th October 2022
Just used the support chat again, David could not have been more helpful. He answered a question I had about multicurrency with clear instructions on how to change a setting in QuickBooks, then fixed a duplicate product we had managed to generate. Quick, clear and simple instructions. Really good.

20TwentyStore
United Kingdom
10 months using the app
January 17, 2023

New to Shopify and Quickbooks. Troy was extremely helpful. Fast respond and quick to solve problems.

Thank you so much.

nihon2u
Malaysia
10 months using the app
March 30, 2023

Amazing service every time I have any issues. Was most recently helped out by David who quickly addressed the issues I was having. Highly recommended!

Critterly
Canada
10 months using the app
June 20, 2023

Rom was great! Very proactive and helpful via chat. I had an issue with my sync and they were able to work through it quickly.

Market&Home
United States
10 months using the app
August 17, 2021

Karol was really great in helping me get my syncs working beautifully and her service was excellent.

NuvoItalia
South Africa
10 months using the app
June 14, 2022

I used this app to help me connect the products (445 variants) from our shopify store with the help of "Rom" (chat support associate). Best customer service experience ever! I highly recommend this app. Big shout out to Rom for their support. Incredible! Thank you Rom!

Tigerbear
United States
10 months using the app
February 12, 2019

There was few sync errors, due to playing with existing products in QBO manually, and the support team was right there to solve the problem live... without opening a ticket or so, with live chat... thanks Hazel!

Narinport
United Arab Emirates
10 months using the app
August 4, 2022

Service was great and quick! Troy was very helpful and very responsive to our company. Very quick integration setup.

Shirt Shack USA
United States
10 months using the app