Reviews (2,769)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

September 23, 2021

Sherwin was very helpful with the initial integration. He was patient and prompt. He cleared all the issues and explained how to manage them in the future.

Keeping Up With The Baby
India
9 months using the app
Edited February 21, 2024

Fourth time: Sherwin helped me with synchronisation. Thanks a lot Sherwin for giving the best customer service. Keep up good work.

Third Time: Karol helped me recently in synchronising all our invoices. She was very good in her work and provided me with support whole heartedly. Thank you Karol.

Second time: Paul helped me second time when i was struggling to sync the order workflows from shopify to QBO. I am writing to thank Paul for helping me today with syncronizing issue. I wasn't sure as i was very new to this. Paul helped me wholeheartedly and patiently while i was trying to work it out. Paul not only helped me but also gave me additional information and corrected errors on my workflow. Thank you so much Paul for helping. I couldn't have done it without your help.

First Time: Rom was very helpful. I wanted to check if my data is deleted from shopify app so i can start a fresh. Rom helped me quickly, efficiently without any waiting time. He answered all my question and send me detailed explanations with screenshot. He also provided me with a guide to go through in future in regard to shopify integration with quickbooks. Thanks a lot Rom. Excellent service.

Amco Wholesale Ltd
United Kingdom
9 months using the app
May 9, 2022

I had an issue with my shopify order number being a duplicate order number in QBO I first talked to Paul before I got disconnected. When I came back on I was talking to Troy. Both were very helpful and patient with me. Between them both I hope we got the issue resolved so it doesn't happen again. I wont know for sure until another order is placed online.

AB Design Studio
United States
9 months using the app
May 27, 2021

I got a problem with sync, actually it was my fault, but the chat support was really good .Thank you Dean for your time and fast support.

thesilis
Türkiye
9 months using the app
June 16, 2021

Clarisse helped me so much! She was super patient and took the time to help me find a solution. Best customer service ever!!!

Lead with Luv
Canada
9 months using the app
September 27, 2021

Rominick helped me get set up with the Shopify connector. it's working as needed so far. QB has always given me excellent service.

parade street products
United States
9 months using the app
September 15, 2022

We had an error in Shopify to QuickBooks integration Clarisse from their Support team helped us & the issue was fixed immediately.

Green Llama
United States
9 months using the app
December 1, 2021

The connection between QBO and Shopify works well once it's set up right. Sherwin was able to fix connection issues very fast! Great support!

Elemental Air Systems
United States
9 months using the app
Edited May 10, 2023

Great support team, great job Paul, He help me a lot for setting up my integration. I was able to setup seamlessly with the support given. I really appreciate their service. Thanks

Noura Closet
Sri Lanka
9 months using the app
March 7, 2022

Sherwin was very Helpful and was direct in the solutions given. He was very efficient and makes the Process easier.

GrowLight Heaven
United States
9 months using the app