Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity and automatic data syncing between Shopify and QuickBooks. It's praised for managing inventory and importing sales data efficiently. Merchants highlight the excellent customer service, particularly the live chat feature. Despite occasional syncing issues, the support team is quick to resolve them. The app is favored for its time-saving capabilities and streamlined workflows.

October 10, 2023

The customer support from QuickBooks Online International, especially Sherwin and David, has been outstanding. They were quick to respond and extremely knowledgeable, making it easy to navigate the Shopify integration. Their exceptional service adds tremendous value to the overall user experience. Highly recommend!

Lirius Games
Italy
4 days using the app
September 26, 2022

Support has been really helpful. Rep helping us with initial testing was great. And just finished working with Dean to troubleshoot a few items during our initial import. Thank you!

Halo 42
United States
3 months using the app
July 13, 2021

This is a great app and it has saved me tons of time adding my Shopify transactions to Quickbooks Online. The customer service from Hazel was amazing and she is very knowledgeable about the connection between One Saas and QBO. This is a very cool app! Definitely a must for all shop owners.

JOERIA KNITS
Canada
3 months using the app
June 5, 2023

Rom was great - provided a rapid response and clear explanations of the part of the application we were struggling to understand. A great support experience.

Temperature Indicators Ltd
United Kingdom
3 months using the app
April 12, 2022

Amazing support! Vincent was so fast and so helpful! Took care of the issue right away! Highly recommended!

Magical Bodies
United States
3 months using the app
Edited October 11, 2021

Team Member : Troy Great support, very kind person in supporting they help me with all solution and good service in terms of tech quick data sync in QB

Nivnyaa Fashion
India
3 months using the app
January 11, 2022

Rominick helped me fix my issue within minutes. seamless experience. I recommend QuickBooks connector to everyone who needs a sync solution

East Coast Wilderness
Canada
3 months using the app
August 25, 2021

We switched after have problems with other apps. The interface has been great but it would be helpful to have more detailed information for setting up. However, when I connected for help Sherwin was great at pinpointing the issue and making sure the fix was successful.

Paraíso Plant Studio
United States
3 months using the app
November 28, 2022

Customer support was great!! I was brought into this project to figure out what needed to be corrected. Ben & Lori were great (I got disconnect so I had 2 support team members).
They were patient and kind and helped me to get this figured out

With Love Collective
Canada
3 months using the app
August 18, 2022

My inventory was being overstated so I was having issues with syncing Quickbooks to Shopify. I connected through the online Chat with Dean. After some sleuthing, he helped me figure out what I was doing wrong and helped me to alleviate the problem in the future. Thank you Dean and Quickbooks support.

Go Girl USA Shop
United States
3 months using the app