Reviews (2,769)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.
Refine
-
By rating
I have several interactions with the support team. They were very help, knowledgeable, responsive and quick about fixing the issues.
Troy was absolutely incredible! Probably the best customer service I have ever received. Walked me through every setup step!
The app helped in updating our new QuickBooks software with sales going back 6 months. The customer service person I was lucky enough to speak to, BEN, was fantastic. I could sense his passion from the screen. He was really patient and even though the app said we could only sync back 30 days, he was kind enough to ensure we got all the data going back 6 months into the software. It saved me a lot of time and he was brilliant and remained online all through the process. I am very happy. If the product performs as well as the support service then i am confident i will have no issues.
Ronnie was incredible. Solved my issue within minutes. This app integration is very helpful and makes things easy for us.
Good support from David today to troubleshoot some type of transaction in chart of account once connection to Shopify . I will know soon enough if the problem is resolved, but it is good to have online chat available.
Thanks David
Sherwin in customer service saved my life! so helpful! so nice! They made is super easy to integrate! The app is good but the customer service is so much better!
This app is a great benefit for capturing activity automatically, and saves a great deal of time! When I needed assistance with the integration set up, Sherwin was very helpful with providing guidance.
Great app! Simple to use and sync everything up!
Sherwin took care of my issue right away without hesitation. I need to have an invoice resynced to QBO and Sherwin quickly gathered the info needed to resubmit the invoice.
Awesome help from Hazel in Customer Support. She helped us resolve some syncing issues we had between OneSaaS and QuickBooks Online.