Reviews (2,891)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient integration of Shopify with QuickBooks Online, improving financial and inventory management. They praise its cost-effectiveness and features like detailed field mapping and historical data loading for customized reporting and synchronization. The app is reliable in syncing products and sales data, with swift issue resolution. Customer support is notably responsive and effective, enhancing merchant satisfaction and streamlining sales and inventory processes.
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The product can be complicated to set up, the guide assumes you know accounting really well so you may want to get your accountant to help you set it up. I just wish they had the option to have screen sharing because that would saved us a TON of time sharing screenshots. It would be nice now that Intuit bought OneSass because there are times when having a QBO expert available would have made troubleshooting issues easier. If you run into problems with data imported you may need to get Transaction Pro app add-on because that's the only way you will be able to do bulk deletes of data that's imported. The support you get really depends on who answers your chat request, but usually, it's good. If you get DEAN then you have it made! He is amazing! Probably one of the best support people I've ever had the pleasure of working with. Thanks Dean!!!
I have to thank David for his incredible help. Quickly sorted out all the issues so we could continue selling. This makes life so much easier. It is was much appreciated.
I struggled a bit with my initial connection.
Paul from the service desk was excellent. He walked me through the steps I was missing and was very patient while I read up on the missing information through the links he provided. Top shelf service.
Sherwin spent a great deal of time to walk me through setting up this integration properly. Very helpful. Thank you for all your help Sherwin.
Dean from customer support did a great job on helping with my synch errors. We chatted online and he was able to solve the issue within minutes. Thanks Dean! I had another chat with another support rep named Paul. He also provided great service! He sent screen shots to help me through my issue.
Thanks Paul!
Clarisse was very helpful with getting everything set up and working how i needed it too for my business, very polite and always ready to answer any questions i have! Set up was very easy with the help of Clarisse! Thank you!!
Clarisse offered wonderful and attentive customer service! She answered my questions in a quick and succinct manner.
Rom was extremely helpful and professional in setting up the app and making the connection. It was so quick and problem free.
Thank you very much.
Karol provided excellent support, accomplished what I needed help with in a matter of minutes, and was extremely pleasant to converse with.
One of my orders would not sync with QBO because I did not add a name to the order, only an email address. Dean, fixed it for me within 2 minutes.