Reviews (2,879)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate financial management by syncing Shopify sales directly into QuickBooks Online, reducing manual data entry. It supports detailed field mapping and can handle large data volumes and complex setups, ideal for multi-store owners. The app is reliable for seamless data synchronization, and the customer support is praised for being responsive and effective, particularly through live chat, enhancing the setup and troubleshooting process.

June 7, 2019

App works well for Shopify to QBO. Had a hiccup in syncing, and asked OneSAAS for support by email. Hazel got back to me quickly with a fix.
Would rate app 5 star -- but have to take 1 star off for the fact the sync stopped working for no reason, and required an intervention to fix.

Saorsa
United States
3 months using the app
February 26, 2019

App has freed up a lot of labour hours.
Very responsive staff when you have technical problems as well. Marcks been a champ.

GarageDoorParts
Australia
3 months using the app
October 9, 2023

Rom works great with me in rectifying my Online global issue that i was having linking the shopify app with. Perfectly assisted, ease my headache and stress.

Carriacou Marine Limited
Grenada
3 months using the app
August 28, 2020

Dean was SO helpful. I was heading down a confusing path and he cleared it all up for me! Great customer service. The four star is only because the app doesn't fully communicate with Shopify regarding products.

Bleckley House Gifts
United States
3 months using the app
January 3, 2022

Dean was great - helped me quickly fix what I was sure was a major problem that was going to lead me to have to cancel Quickbooks.

UL Press
United States
3 months using the app
October 1, 2020

The app works well and is very easy to set up. I've run into a few bugs here and there, but nothing major, and the customer support has always been very quick and effective at resolving the issues.

Closed Loop Farms
United States
3 months using the app
March 23, 2021

I used this app to help integrate QB Self-Employed. Ronnie was a big help and walked me step by step. I wish he were able to help on the QB integration once we synched (can't see the entries in QB and now need to contact QB to fix that end.)

East L.A. Sweets
United States
3 months using the app
April 28, 2022

Initial Shopify - OneSaas - QBO Synch Setting errors caused missing transactions in QBO. While I thought the process was going to be quite painful, Ben was knowledgeable, helpful and effective in resolving synching issues.

Down 2 Earth
United States
3 months using the app
April 1, 2022

I had a bit of trouble using the app since I'm not tech savvy, but customer service was outstanding. Thank you Ronnie for your help

GreenfieldBotanics
United States
2 months using the app
December 8, 2021

Paul was of great help to me, although the app is difficult to use without assistance. I just downloaded it so will see how effective it works with time

Pump It Up Fitness
United Kingdom
2 months using the app