Reviews (2,594)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its seamless Shopify integration, ensuring accurate and timely financial data synchronization. They appreciate its customizability and the detailed field mapping feature, which aligns sales data with their specific needs in QuickBooks Online. The responsive customer support, available via live chat, is frequently praised. The app is recognized for its reliability and ability to automate transaction syncing, enhancing business efficiency.
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Great customer service experience.
Nick did well in resolving my trouble.
Sherwin at QuickBooks Online is great! He is always so helpful, patient, and lovely to deal with. No matter the issue, he takes the time to explain everything clearly and ensures we’re fully supported. We’ve been with QuickBooks Online since the beginning of El Camino and their customer service has always been top-notch. :)
Being brutally honest I'd never done this before and was a little in the dark. Sherwin was a great help and reassured me if I needed further help just to get in touch (I have a feeling I will )
Had a little issue with integration to fro QBO to shopify and sherwin was so helpful. great support
Sherwin assisted me with the very best of support. Excellent service provided.
great support, Sherwin was quick to resolve and answer my questions.
Francis did a terrific job solving a sync error on this workflow.
5 Stars – Excellent Support from Ben
I've been using this extension since 2020 – including with our previous Magento store – and it has worked reliably throughout. Recently, I ran into a synchronisation issue with an order clashing with an existing credit note. Ben on support was incredibly helpful, quickly identifying the problem and resolving it by simply changing the credit note number. After that, the system synced perfectly.
Ben's customer service was spot on – fast, clear, and efficient.
One small feature request (unrelated to Ben's support): it would be really helpful if edits made to Shopify orders could automatically update in QuickBooks, as I currently have to adjust these manually.
Thanks again for the great support!
Had an issue with the import of an invoice and Francis resolved it fairly quickly. Thank you
Francis was an excellent customer support agent!! He gave me clear instructions, was patient and resourceful. I'm new to this integration with Shopify and he helped me through the entire process