Reviews (2,891)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient integration of Shopify with QuickBooks Online, improving financial and inventory management. They praise its cost-effectiveness and features like detailed field mapping and historical data loading for customized reporting and synchronization. The app is reliable in syncing products and sales data, with swift issue resolution. Customer support is notably responsive and effective, enhancing merchant satisfaction and streamlining sales and inventory processes.

Edited January 18, 2023

Good support from David today to troubleshoot some type of transaction in chart of account once connection to Shopify . I will know soon enough if the problem is resolved, but it is good to have online chat available.

Thanks David

Fairmonde Golf
Singapore
9 months using the app
August 29, 2023

The app helped in updating our new QuickBooks software with sales going back 6 months. The customer service person I was lucky enough to speak to, BEN, was fantastic. I could sense his passion from the screen. He was really patient and even though the app said we could only sync back 30 days, he was kind enough to ensure we got all the data going back 6 months into the software. It saved me a lot of time and he was brilliant and remained online all through the process. I am very happy. If the product performs as well as the support service then i am confident i will have no issues.

Seraphim Beauty
United States
9 months using the app
February 3, 2022

Sherwin in customer service saved my life! so helpful! so nice! They made is super easy to integrate! The app is good but the customer service is so much better!

Massage Chairs Express
United States
9 months using the app
July 14, 2021

This app is a great benefit for capturing activity automatically, and saves a great deal of time! When I needed assistance with the integration set up, Sherwin was very helpful with providing guidance.

Waeve
United States
9 months using the app
January 8, 2024

David provided fantastic help with my concerns! Connecting so many different apps on Shopify can sometimes be confusing and having that personalized customer service makes a world of difference in saving time and alleviates so much stress in trying to figure it all out alone. Superb - and thanks again David!

Living Sky Farms
Canada
9 months using the app
June 27, 2022

Sherwin took care of my issue right away without hesitation. I need to have an invoice resynced to QBO and Sherwin quickly gathered the info needed to resubmit the invoice.

Shop Blythe Interiors
United States
9 months using the app
December 12, 2019

Awesome help from Hazel in Customer Support. She helped us resolve some syncing issues we had between OneSaaS and QuickBooks Online.

Harpenne
United Kingdom
9 months using the app
November 30, 2022

Great service provided by ROM. He assisted me with a sync issue we were having and explained how it worked.

KAMERAZ
South Africa
9 months using the app
April 23, 2020

Sherwin is just awesome!
He rescued me with the weird errors in QBO and Shopify syncing...Thank! for the quick service. I loved it 10/10

Hubman and Chubgirl
Canada
9 months using the app
Edited August 22, 2022

5 Stars for Customer Service - Would especially like to thank Rominick with assisting me though the process and setting up the sync with quickbooks for me.

Budget Pool Care
Australia
9 months using the app