Reviews (2,593)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its seamless Shopify integration, automating financial processes and reducing manual work. It's adaptable to various business setups and praised for its easy setup and usability, even for those new to accounting software. The customer support, especially via live chat, is noted for its responsiveness and effectiveness in resolving issues promptly, enhancing overall merchant satisfaction.
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Francis was an excellent customer support agent!! He gave me clear instructions, was patient and resourceful. I'm new to this integration with Shopify and he helped me through the entire process
Thanks Ben for the quick help
Nick solved a lot of my problems. Very helpful. I still have problems to solve with the interaction of Paypal exchange differences.
Thanks Nick you are very supportive.
The QBO and Shopify connection is critical for keeping our business running but let me tell you the service side of this app is the best. I got stumped trying to figure something out and the support team here is great. BEN held my hand through some setup stuff I had messed up and we got a bunch of my sync cleaned up in no time!
This is working really well for us - all Shopify products and sales pull through to QBO and it's very easy to check for issues and resolve them. Field mapping is full and detailed so that sales show on QBO exactly the way I want them to.
Support is great too - just had an issue to fix, webchat response was almost immediate and the issue was fixed within minutes (thanks @Troy!).
Excellent customer service!!! Sherwin was very knowledgeable and solved our integration challenges in a matter of minutes.
This is a great app. Works really well with no issues. I had a query today and spoke to Ben who sorted everything out straight away. Very happy.
Hi, Jas was really helpful, thank you very much for this great customer service experience!
great support; Ben & Francis from customer support both very helpful, fast and precise answers
one more time Francis helped a lot, thank you, great job!
Support is very good. Ben was super fast and very helpful on the live chat. Thanks Ben!