Reviews (2,893)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient automation and seamless Shopify integration, praising its detailed field mapping and flexible synchronization for tailored financial reporting. The app is noted for its reliability across multiple stores and effective problem-solving capabilities. Customer support is also commended for its responsiveness and expertise, significantly enhancing the user experience by saving time and improving business operations.

November 24, 2023

I was having a problem syncing my Shopify store to Quickbooks. LORI helped me and she was great! Its not to often one gets a positive result from a live chat but LORI nailed it! Thanks

melissajeanart
Canada
4 months using the app
Edited January 14, 2022

UPDATE 1/14 - David was very helpful this morning with our shipping issue. Support for the app is always fast and thorough. Thanks again! Sherwin was helpful as usual when I need questions answered. I've been on with support multiple times and each time they are courteous and quick.

ViveCBD
United States
4 months using the app
July 27, 2023

Dean just helped me out MASSIVELY! He was there within a minute.

Couldn't have been better!

Give that man a pay rise!

Bramleys Adhesives Limited
United Kingdom
4 months using the app
April 21, 2023

Clarisse was super helpful and made my day.
I have been using this software for more than 5 years. Always impressed with how dedicated the team is.

California Looks
United States
4 months using the app
September 7, 2023

Fantastic app! And amazing immediate support - DAVID was amazing and patient and super competent as he helped guide us through. Great app and great support! Thanks David and team! Recommended!

All You Need Music
Canada
4 months using the app
September 7, 2021

Very easy to integrate the systems together. I was very pleased with the customer service received through chat. He was very hands on and helped me with the integration and brought some interesting points to consider.

seedme
Canada
4 months using the app
December 21, 2022

Rom has helped me a few times now and has been extremely resourceful. As a new user, I was confused early on by order of processes but with the help of Rom I have all issues sorted out.

The Selby House
United States
4 months using the app
May 24, 2022

Thank you Paul and Troy for excellent service in helping me to sync my inventory! It was a quick fix and this app is going to save me so much time in the long run.

Over The Moon Greek
United States
4 months using the app
January 18, 2022

I couldn't figure out how to connect and fix something but i got a super easy and fast answer from Ronnie. Really quick respond time and very easy to follow his guide to fix the issue!!!!

Miyool
United States
4 months using the app
March 11, 2022

Look. I dont always leave reviews. Time-consuming and honestly I hate typing. But after a week of youtube, websites, trial and error with real bookkeepers and no success; I had to leave one for this app and Karol, specifically. They went far above and beyond my expectations. I run a print on demand Shopify store for our local small business. Shopify sends me payments but after they deduct fees. I have to create a sale receipt manually for every single order too, and I was having to make journal entries for every order if I wanted granular detail on a per order basis. Not ideal. I was hesitant to try this app thinking, why hadn't anyone on all the sites and videos I visited talked about this? It must not work but I will give it a go. While the guides were easy to digest, I didn't trust them or myself any longer so I requested support Chat. In comes Karol! Absolutely delivered on answering my questions. Patient, thorough, willing to explain things so I understood them better. Honestly, probably the best technical support I have ever had on the interwebs. If you are dropshipping or doing POD I highly recommend this app. Makes life so much easier. Karol, if you ever leave the company look me up! I want you to come run our customer support department in Vegas!

Vegas Built
United States
4 months using the app