Reviews (2,895)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient automation and seamless Shopify integration, praising its detailed field mapping and flexible synchronization for tailored financial reporting. The app is noted for its reliability across multiple stores and effective problem-solving capabilities. Customer support is also commended for its responsiveness and expertise, significantly enhancing the user experience by saving time and improving business operations.

February 2, 2024

This app is great, I had some issues while setting up but Ben from support did and outstanding job helping me. Very happy overall.

BeHope
Canada
3 months using the app
April 13, 2021

Support through chat is fast and efficient. Thank you Clarisse for getting me the answers i needed to fix my syncing problem.

Marie Celine
United States
4 months using the app
November 10, 2022

I was a little confused where to start, but Rom came up in chat and helped me do everything like a pro. Thanks ROM!!

Pokemon Breakers
Canada
4 months using the app
Edited March 19, 2020

Great customer service - Hazel was excellent - thoroughly impressed by her prompt and knowledgeable responses! I recommend the app

Organic Weave Shop
Canada
4 months using the app
July 15, 2024

Great service from Paul, very helpful!

PackGenie
United Kingdom
3 days using the app
January 18, 2024

Troy did a great job helping me resolve several sync issues today. very pleased with his knowledge.

Namesake Brewing
Canada
3 months using the app
December 6, 2022

Makes my life so much easier, no need to rekey SKUs manually. I had issue with some specific SKUs, Ben was on the case immediately and fixed in no time.

Flowers With a Secret
Australia
4 months using the app
March 13, 2023

Sherwin was very helpful and sorted out an issue of sales receipts vs sales invoices seemlessly! Excellent integration and service thanks guys!

Medistock Medical Supplies
United Kingdom
4 months using the app
August 21, 2024

Troy's the man! He patiently helped me step by step to get set up. Troy even went back and helped me upload data from before the date that the app said I could retrieve from. Super helpful. So fantastic to communicate with a human instead of a bot. Thanks for the exceptional service.

Character
Canada
About 1 hour using the app
October 29, 2020

This app makes it much quicker to do my bookkeeping in QuickBooks since I'm not having to key in information that is already processed in Shopify. I ran in to one sync issue and had to contact support, and the were very helpful at quickly solving the problem for me.

Smith's
United States
4 months using the app