Reviews (2,895)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient automation and seamless Shopify integration, praising its detailed field mapping and flexible synchronization for tailored financial reporting. The app is noted for its reliability across multiple stores and effective problem-solving capabilities. Customer support is also commended for its responsiveness and expertise, significantly enhancing the user experience by saving time and improving business operations.

February 26, 2024

Good support very fast and responsive

Bijoux Medusa
Canada
3 months using the app
June 15, 2022

I have used this app to connect Shopify to my QuickBooks online account with it. This is my first time using it and all went well so far! Support is great and helped me immediately and well with the few small errors I had made.
Thank you to Dean in Chat support for his patience and guidance. He was great.
Definitely would recommend this app!

Eh Okay Transfers
Canada
3 months using the app
April 30, 2024

I recently had an issue with syncing products between Shopify and QuickBooks, and I reached out to Sherwin for assistance. I was pleasantly surprised by how quickly he responded and resolved the issue. Sherwin was incredibly efficient and had the situation sorted out in no time! His prompt and effective support made the whole process smooth and hassle-free. I'm very grateful for his assistance and highly recommend Sherwin for anyone needing help with QuickBooks Online Global. Thanks again, Sherwin!

Tow-Bii
Canada
About 2 months using the app
July 1, 2022

I had the best help with one of their support team, Ben. Very patient and also wonderful to deal with. Using this app will now streamline our order processing better and will help us grow quicker.

Poko Beauty
Ireland
3 months using the app
June 14, 2021

I used the chat option on QBO today and Troy helped me out with an issue we could not figure out. He was super helpful and efficient. Thanks Troy. Trev

Plant Works Nutrition
United States
3 months using the app
June 7, 2019

App works well for Shopify to QBO. Had a hiccup in syncing, and asked OneSAAS for support by email. Hazel got back to me quickly with a fix.
Would rate app 5 star -- but have to take 1 star off for the fact the sync stopped working for no reason, and required an intervention to fix.

Saorsa
United States
3 months using the app
January 14, 2022

Sherwin was incredibly fast and helpful in fixing an issue we had with synching our orders. He fixed the issue in less than 15 minutes and got us back up and running. Great and rapid service!

BM-Aventura
United States
3 months using the app
August 13, 2021

Really good service. Sherwin was one of the best costumer support i had since a long time. Thank You!

tofles™
Switzerland
3 months using the app
February 26, 2019

App has freed up a lot of labour hours.
Very responsive staff when you have technical problems as well. Marcks been a champ.

GarageDoorParts
Australia
3 months using the app
April 28, 2023

I was overwhelmed by the complexity of beginning my journey with not only QB but also how to integrate and the customer service associate Rom was absolutely outstanding. So patient and understanding, explaining everything to me in detail and going through each and every step to help. Even providing screenshots to show exactly what I needed. I am so happy it is now all working thanks to Rom and their amazing customer service. This has elevated this app to 5 stars

Soul Valley Tribe
Australia
3 months using the app