Reviews (2,895)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient automation and seamless Shopify integration, praising its detailed field mapping and flexible synchronization for tailored financial reporting. The app is noted for its reliability across multiple stores and effective problem-solving capabilities. Customer support is also commended for its responsiveness and expertise, significantly enhancing the user experience by saving time and improving business operations.

April 28, 2023

I was overwhelmed by the complexity of beginning my journey with not only QB but also how to integrate and the customer service associate Rom was absolutely outstanding. So patient and understanding, explaining everything to me in detail and going through each and every step to help. Even providing screenshots to show exactly what I needed. I am so happy it is now all working thanks to Rom and their amazing customer service. This has elevated this app to 5 stars

Soul Valley Tribe
Australia
3 months using the app
October 29, 2021

I've had some issues with getting pending orders to sync and other syncing errors, but reached out to support and Sherwin was able to help me troubleshoot the issue quickly. Thanks for the good support.

JPRO Supplies
United States
3 months using the app
June 5, 2024

Customer support is one the best I've seen in may many months. Nick was very explicit in his recommendations and instructions and helped to solve the problem effectively
Definitely recommend

ejuiced.ca
Canada
26 days using the app
Edited September 21, 2022

Karol was extremely helpful identifying and fixing our synch issues. Sales and inventory are now tracking properly. Vincent helped fix an even larger synch issue with older data and was able to identify a way to improve future synchs for greater accuracy. Great insight!

Rip Shears, LLC
United States
3 months using the app
Edited September 9, 2022

Ben was an awesome help to troubleshoot my connection and make this great app work flawless! loving it. Clarisse saved my day by helping and troulbleshooting the connection so that all required info moved correctly! Awesome app and team!

Casual Decore
United States
3 months using the app
October 9, 2023

Rom works great with me in rectifying my Online global issue that i was having linking the shopify app with. Perfectly assisted, ease my headache and stress.

Carriacou Marine Limited
Grenada
3 months using the app
September 21, 2023

I would like to give a shout out to Rafael and Sherwin for their incredible support. Earlier I had been using the wrong configuration. They were patient and understanding. Help was immediate and solved the issue! Thank you! I would totally recommend using this app as long as you use it correctly. :)

Thistlewood Pottery Studio
Canada
3 months using the app
May 21, 2024

Ronnie is a Star! ⭐
Super helpful with all my questions and helped me out with everything

MerryDecor
United Kingdom
About 1 month using the app
Edited July 24, 2020

I just installed this app and Dean was very helpful in answering my questions. I have yet to fully check the capabilities of this app but their support has been awesome so far!

Valuecupsph
Philippines
3 months using the app
January 27, 2022

Rominic helped me quickly and efficiently. I love the help section of this application. Thank you so much

Allett Canada
Canada
3 months using the app