Reviews (2,895)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient automation and seamless Shopify integration, praising its detailed field mapping and flexible synchronization for tailored financial reporting. The app is noted for its reliability across multiple stores and effective problem-solving capabilities. Customer support is also commended for its responsiveness and expertise, significantly enhancing the user experience by saving time and improving business operations.

February 17, 2021

Amazing customer service! I had difficulty with initial setup and had to contact customer service multiple times. They answered immediately on chat and were very helpful. Thank you!

Bonnie Clyde
United States
2 months using the app
March 17, 2022

A++++++++++++++++++++++++++++++++++++ apps and very nice assistance for clients. Thank you Karol, you are the best!

zazaofcanada
Canada
2 months using the app
Edited February 28, 2022

Thank you Rominick for all your help getting my settings set up. I really appreciated how easy your customer service is, makes such a difference!

Dado Atelier Ltd
United Kingdom
2 months using the app
Edited January 6, 2022

Paul was great to help me figure out an issue where we accidentally deleted some already synced transactions. He was able to resync everything and get us back up and running. Great customer service! The QuickBooks Connector app is so convenient and makes the bookkeeping run a lot smoother.

Formless Beauty
United States
2 months using the app
May 12, 2023

im new user on Quickbooks,
Paul on the support was so much helpful and know what really each user needs
i appreciate his help and his guide steps
thank you so much Paul ......

AlAswadkw
Kuwait
2 months using the app
Edited August 12, 2021

used QB online for many years, thanks for Ronnie, Paul and Vincent for their patient answers for assisting my onesaas using.

PonyCycle, Inc.
United States
2 months using the app
April 13, 2022

We start using the app and were very happy with it. Once it's correctly set, it helps reduce our workload. Great customer service!

D-Tail Lab
Canada
2 months using the app
July 6, 2021

Great app, and customer service from Sherwin was terrific. He was very thorough and helpful. Knew exactly what I needed

RedRocco
United States
2 months using the app
July 27, 2022

I adore this App and the support! Not only is the app saving my life by syncing my QBO and shop, but when I ran into an issue (user error), my Support Rep Karol was nothing short of amazing. She was thorough, friendly, knowledgeable, and resolved my issue in one conversation. Hands down my best customer service experience in a very long time. THANK YOU, KAROL!

Brown Aspiration Stationery
United States
2 months using the app
April 19, 2023

Spoke to Ben about some issues I was having and he sorted it out in no time! I needed to set up an integration for my Quickbooks and Shopify and he managed to get everything sorted

JB Marine Sales
United Kingdom
2 months using the app