Reviews (2,436)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automatic data syncing. It's highly valued for managing large sales data volumes and complex accounting tasks like tracking destination-based sales tax. Small businesses find it particularly useful for streamlining accounting and reducing manual data entry. The support team is praised for their efficiency, knowledge, and quick problem-solving, contributing to the app's reliable performance.

May 28, 2024

Karol was extremely helpful in finding a solution to an error we were having in real time. She helped our business keep moving! Thanks Karol.

Four Star Mushrooms
United States
Over 1 year using the app
April 11, 2024

I was having issues with our sync between Shopify and Quickbooks. The online chat help was so useful and Sherwin was able to answer and solve my problem quickly and effectively. I was able to get back to work in a short amount of time.

Twisted Creek Apparel
Canada
About 3 years using the app
May 13, 2024

This app is super useful to help you extracting automatically orders or payouts from Shopify and put them into Quickbooks.
The support is really great! David helped me to setup everything perfectly.

bellowater
Canada
About 1 year using the app
May 26, 2024

Thank you, Troy. Your help was useful. It cleared my concerns and helped me understand how Shopify works with QBO to sync our customers' orders through Shopify.

Thanks!

Hadaka Beauty
Canada
8 months using the app
March 25, 2024

I've been using this app for a year now since my client moved their online shop to Shopify. It works very well and considering the tens of thousand of sales being brought across I get minimal amounts of errors. On the rare occasions that I've had to use support I've also found them very helpful and get any problems I've had sorted very quickly. I particularly want to mention Nick who helped me out this morning with a syncing issue.

Baby Elegance
Ireland
Over 1 year using the app
May 7, 2024

I have some issues to sync data from Shopify to QBO, I started a chat, and CLARISSE from the custumer service help me gratelfuly. 15 minutes later everything was working. Great service! thank you!

kóprana
Canada
Over 1 year using the app
March 28, 2024

This app is exactly what we needed to integrate our shopify sales into our QBO accounting. When I had an issue, I reached out the support chat and Sherwin immediately was able to resolve it and explain how to avoid future problems. A few days later, I had a question and Dean from support was awesome too. So glad to have this for our small business!

Beach Pebbles Direct
United States
Almost 2 years using the app
April 9, 2024

Spent some time with Ben assisting me today. He was helped to get us up and running again after a a period of down time. Ben was very courteous and professional, he made my day!

Equine Leg Magic™
United States
About 2 years using the app
April 15, 2024

I have been using QuickBooks for a couple years but faced an issue a few days ago I could not figure out how to solve. I used the support via live chat today and had it addressed through great service from Dean. He was knowledgeable, attentive and quickly understood and solved the issue. I am usually skeptical about using live chats but have to admit this was very good.

MaCae
United States
Over 1 year using the app
May 15, 2024

I logged into Shopify Connector with import errors (caused by my error). Support Agent Sherwin reached out immediately and offered to help out. Thank you for the friendly, proactive and expert support.

Red Door Maps
Canada
Over 1 year using the app