Reviews (2,895)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient automation and seamless Shopify integration, praising its detailed field mapping and flexible synchronization for tailored financial reporting. The app is noted for its reliability across multiple stores and effective problem-solving capabilities. Customer support is also commended for its responsiveness and expertise, significantly enhancing the user experience by saving time and improving business operations.

December 28, 2021

The app works great, and customer service in wonderful. Rominick really helped us finalize our integration.

Accent Wine
United States
2 months using the app
March 30, 2022

Je n'ai pas encore eu le temps de tester l'application, mais le staff m'a bien accompagné dans les paramétrages, merci à Benielle pour son aide.

Solstice et Mineraux
France
2 months using the app
June 26, 2019

Tried another app to connect with QuickBooks Online and it wouldn't work. This one worked within a few minutes. Had to contact support for one small thing and Hazel gave me an answer very quickly!

Rawtek Performances
Canada
2 months using the app
Intuit replied July 2, 2019

Thanks for the great review Rawtek Performances! We're happy to hear that you got your store working with QuickBooks online within minutes. Hazel is thrilled to have helped you get up and running quickly. Reach out to our customer champions for help anytime - support@onesaas.com

With your apps working happily together, you'll be able to get back to business.

If you'd like your business success featured on our website or social media, reach out to our customer advocates - marketing@onesaas.com

Edited February 8, 2023

I had some problems connecting my shopify to my QBO and Paul from customer services was quick and very helpful !! The chat customer service is awesome, quick and effective!!
An other day I still had some problems with the synchronization and Dean was super helpful and quick!! Thanks!

mamzellechoses
Canada
2 months using the app
January 19, 2022

J'apprécie la réactivité et l'efficacité du support, notamment de la personne qui m'a aidée sur le chat, Benielle :)

Joée Paris
France
2 months using the app
Edited January 5, 2021

Great service from Marck. He was incredibly patient and generous with the info he shared, like all reps so far.

Soberscove Press
United States
2 months using the app
December 12, 2023

App imports data a little weird sometimes but not hard to clean up and the best thing available for this kind of link-up. Amazing customer service - THANKS ROM! Highly recommend. This is saving us days of time.

Minimum Wines
Australia
2 months using the app
December 28, 2023

David helped us to recover a product that was not syncing properly to QBO from Shopify and had been marked Ignore Error and Don't Attempt a Retry. He confirms undoing that choice is only possible from his end. I am not entirely sure I understand why that choice is there, especially since it is tricky to undo it.

The app itself is very good. We have been very pleased with how well it syncs our Shopify data to QBO and uploads our Inventory levels too.

The Monastery Store
United States
Almost 4 years using the app
August 11, 2023

Great and fast service.I can recommend ROM.I recommend this application because it meets all my expectations.

ToyLandia
United Kingdom
2 months using the app
April 24, 2020

Good CS. Quick answer and fix the Product link for us as it's borken and not able to sync that. It's good.

anlander.com │ 我們只賣好產品
Hong Kong SAR
Almost 4 years using the app