Reviews (2,867)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

June 14, 2023

Paul was great in helping with syncing orders and putting the money in the right accounts. It was done pretty quicky

Oyster Bay Bistro
Barbados
About 1 month using the app
December 1, 2021

Shervin helped me in configuration and now all is working really fine. App is nice and will multiply functionality.

The Sunday Morning Story
Estonia
About 1 month using the app
Edited May 26, 2021

I had problems reconciling my clients payment and invoice in QB, but thanks to Paul for saving me! He helped me edit the settings and guide me along the way!

laidback london
United Kingdom
About 1 month using the app
January 27, 2021

The support from OneSaas is phenomenal. I've dealt with Vince in particular a couple of times when I had questions about how OneSaas and Quickbooks Online interact and Vince has been incredible to deal with every time. Vince is very pleasant, thorough and to the point, while still being attentive. I am very pleased with this application, its integration with QBO, and ongoing company support and would hands down recommend it to others.

Pendleton Canada
Canada
About 1 month using the app
April 13, 2022

Our company uses this app to sell our NA beer online. There have definitely been some bumps along the way getting it all worked out, but the support staff is awesome! Always able to fix our problems and very little wait time. Benielle helped me today and was able to address the issues, help me fix them, and get things back to normal quickly.

Atmos Brewing Co.
United States
About 1 month using the app
September 16, 2020

Still on my 7 day trial period but had issues syncing my data. Was able to connect with Dean via chat instantly without any wait time. He dug around to figure out what was the issue. Turns out it the issue was on Quickbooks' end. Dean walked me through how to change some settings on Quickbooks and my issue was resolved! Will likely switch over to paid plan. Very much appreciate the instant support, which is hard to find nowadays, I find.

Rugs by Roo
Canada
About 1 month using the app
April 8, 2020

Thanks, Karol for your guidance and to see into the matter for further support. I really appreciate your help.

Shop Little PinWheel
Saudi Arabia
About 1 month using the app
November 3, 2023

Wow! Rom was so helpful! Sadly, the way I have set up my shop, this integration isn't suitable for me. However, Rom did everything they could to try and find a solution, and even gave me additional advise when we realised it could not work. I am so impressed with the customer service. Thank you!

Anima Phonics
United Kingdom
About 1 month using the app
January 25, 2022

Thank you Rominick for your great advice and guidance. Also thanks for the helpful articles. My book keeper wishes we could account for fees and also have the funds deposited to "undepostited funds" at the same time, so that is extra work that I hope one day will be optimized.

Sea Gods
Canada
Over 2 years using the app
March 21, 2022

I downloaded the app this evening and had some troubles getting used to it. I contacted support, which got back to me within a minute! (it's 8pm my time.) I was connected with Troy who was extremely helpful, knowledgeable, and patient.

Cream City Crates
United States
About 1 month using the app