Reviews (2,865)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

Edited January 4, 2022

UPDATE 1/4/22: Rafael helped us with a follow-up issue and was extremely helpful. Thank you so much! Troy has been instrumental is resolving the issues we encountered after we went through the integration. I thought a workable solution might not be possible. I explained each issue to Troy and he handled the additional configurations from his end. There is one item I have to fix inside of Shopify, after which Troy told me to reach out and he could perform a refresh to finalize it. This worked out amazingly and in less than time than expected. Thanks again Troy!

Conexión Chocolate
United States
About 1 month using the app
May 7, 2021

I'm a brand new customer and just at the tail end of setting up my integration but had to hop on to leave a 5-star review for the outstanding customer support I received today from Paul. Getting all of this set up was weighing heavy on my and felt far beyond my capabilities but Paul walked me through each step, shared links and screenshots and was so friendly and patient through the whole process. What an awesome representative of a company that now has my loyalty for life. Thank you, Paul. You are a real asset to your organization!

Dave and Dheana
Canada
About 1 month using the app
January 23, 2022

Bit of a learning curve and some integration complexities. BUT the support team really helps. Thanks Vincent!

All-Star Telescope
Canada
Over 2 years using the app
April 21, 2023

Lori was incredibly helpful in getting my account set up. Would recommend! (Especially if it's Lori!)

Rizo Radiance
United States
About 1 month using the app
July 21, 2023

Ben's exceptional customer service truly impressed me. He was incredibly helpful, patient, and knowledgeable throughout our interaction. His prompt responses and willingness to go the extra mile made my experience outstanding. I couldn't be more satisfied and would highly recommend seeking his assistance for any future queries. Kudos to Ben for a job well done!

Breezy Stove
France
About 1 month using the app
February 13, 2020

We've had issues with inventory not syncing correctly, but Karol really helped understand exactly what the problem was and did a fantastic job of answering any questions that we had.

UnspeakableGaming
United States
Over 2 years using the app
December 22, 2023

Awesome support from Customer Support Rafael.
All solved in a blink.
So helpful, thank you!

ACTIVE DRIP°
United Kingdom
About 1 month using the app
November 16, 2022

We had a few issues with syncing and tax set up errors, Ronnie fixed them all quickly and simply and the one he couldn't immediately fix he followed up via email and now we are back on track. This is so much better than previous app we used to connect. The support team are great and so polite and friendly. Would recommend.

SMART Moto
Australia
About 1 month using the app
June 28, 2023

Very good customer service. Sherwin helped me with walking me through the integration process as well as taking over when needed and giving best practice instructions.

Hola BB
Netherlands
About 1 month using the app
June 21, 2023

We enjoy the app. Karol really helped us with the setup with shopify integration to quickbooks online.

the faraway
Canada
About 1 month using the app