Reviews (3,021)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to sync Shopify sales directly into QuickBooks Online, enhancing efficiency and reducing manual data entry. The field mapping feature is valued for its accuracy and customization, including backdating capabilities. The integration with QuickBooks is noted for its reliability. Customer support, especially the live chat, is praised for being effective and providing real-time assistance.

July 6, 2023

We had a really great experience with ROM in getting our account all syncing and up to date. He very clearly explained the issue and got us up and running really quickly and efficiently.

Before
Canada
7 months using the app
July 12, 2022

Ben was fantastic helping get our system ready for integration. He was with me step by step answering all questions to ensure the mapping was correct. We had to go back a few weeks to add additional sales orders and he was able to help with that as well! Thank you Ben,

TEJIDO COLLECTIVE
United States
9 days using the app
Edited June 15, 2020

App is good. Lacks a couple features that could really make it robust, but for a smaller business or if you're just getting started it's more than enough and will provide you everything you need. Customer service has also been great every time we've needed/reached out to them.

Hammond Aviation Pilot Supplies
Canada
7 months using the app
August 11, 2023

Great and fast service.I can recommend ROM.I recommend this application because it meets all my expectations.

ToyLandia
United Kingdom
9 days using the app
January 27, 2022

I use this app to help me run my business and I was having trouble syncing my orders. Ronnie was very helpful! All of my questions were answered and I am very appreciative! Thank you Ronnie for helping me get more store setup properly.

Elle Shanell
United States
9 days using the app
June 29, 2022

Still new to this, trying to figure everything out but the service is excellent, i've had to use the Chat 2-3 times and every time its been so helpful ! BEN today was so helpful and also very patient ! Thank you

Shoosh
Canada
9 days using the app
August 9, 2020

I was really having some issues getting my inventory to sync properly. I contacted support via email and BOOM here comes Ronnie to the rescue! I am up and running now! I love this app! I highly recommend it!

Jimmy Brown Sauce & Marinade
United States
9 days using the app
March 13, 2019

I have started using this for over 6 months and in the beginning when the integration was under the "old version" , the stability and performance of the app is usually up to the standard with occasional minor glitches where manual work has to be done in Xero.

However, once OneSaaS has moved to a new integration platform in February 2019, the quality of the integration has greatly diminished where ...

iBuddies
Hong Kong SAR
9 months using the app
October 28, 2021

Karol, a customer service executive has given excellent support to resolve my integration issue. thank you QBO.

ikangen
India
9 days using the app
June 10, 2022

Use this app had troubles with sync between quickbooks and this app, but service was great and got it sorted thanks Rom

Queensland Precision Machining
Australia
9 days using the app