Reviews (3,021)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to sync Shopify sales directly into QuickBooks Online, enhancing efficiency and reducing manual data entry. The field mapping feature is valued for its accuracy and customization, including backdating capabilities. The integration with QuickBooks is noted for its reliability. Customer support, especially the live chat, is praised for being effective and providing real-time assistance.
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We use this app to connect Shopify to QBO and the online support and chat are great! Sherwin was able to fix my errors and helped walk me through all the steps needed on my end. He also transferred over the sales we made earlier in the year that didn't come over with the original and ongoing transfers. I had several other interactions with Lori (and forget the third person's name) for other sync ...
Ronnie helped via the chat and received AMAZING support, walked through the issue & providing solution!
I adore this App and the support! Not only is the app saving my life by syncing my QBO and shop, but when I ran into an issue (user error), my Support Rep Karol was nothing short of amazing. She was thorough, friendly, knowledgeable, and resolved my issue in one conversation. Hands down my best customer service experience in a very long time. THANK YOU, KAROL!
Amazing customer service! I had difficulty with initial setup and had to contact customer service multiple times. They answered immediately on chat and were very helpful. Thank you!
All of my interactions with their team has been positive. Today Karol, spent a lot of time with me, breaking down Open Saas and helping me better understand their platform.
super app et le moindre problème ou des conseilles sont donné très rapidement j'ai eu affaire a SHERWIN et je suis très content du service apporté ,je recommande vivement
Had some issues syncing initially its not quite simple for someone who doesn't know what they are doing. that being said after being on the chat with quickbooks people for hours, i finally got to Sherwin who helped me sync my Shopify to quickbooks without any issues! Very efficient and helpful!
Sherwin was very helpful and sorted my Sync issue out straight away
Great service!
Does what it says on the tin so far. And the customer care has been really good so far. Had a super fast response from Karol who was able to resolve an issue I had within 10 minutes of submitting a question . (Edit) Having contact Karol again about some further issues, she was able to react and resolve everything really quickly and was able to provide some suggestions on how I could update some ...