Reviews (2,863)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.
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Contacted OneSaas support for a very strange problem where non-inventory items were converting to services in QBO somehow. I received prompt service on chat, and the developers looked into it promptly. The problem was resolved by OneSaas and it wasn't even their App that was causing the problem. Great follow-up & knowledgeable support. Thanks to Johnny, and Troy, and the Development team who looked into this...Great Job!
Very helpful staff! They'll talk you through any issues you that may arise. Paul is absolutely AWESOME and helped me in a variety of ways when I needed it most. I would definitely recommend this app!
Sherwin did a great job helping me with my questions and options! Appreciate all the help and assistance!
I had quite a few issues trying to get things to sync because of how the chart of accounts was set up. I got on chat and Rom answered almost straight away, stayed with me for over half an hour and got everything working. Honestly great service! And now it's much easier for me to record the fees with the shopify payouts and make sure everything is done correctly.
Dean in customer service was very patient and helpful. The setup process was also very straightforward. I highly recommend!
It has bugs at times, but customer service is great. Hazel has helped me several times and has been detailed and attentive.
Je démarre sur QUICKBOOKS, ça semble vraiment top. L'installation et les intégrations peuvent sembler complexes et elles le sont il ne faut pas se mentir, mais l'encadrement, les aides multiples proposées par les équipes QBO, en ligne, via CHAT, Webinar, vidéos YouTube, et bien sûr au téléphone sont excellentes. Je recommande particulièrement les appels directs (top échange ce matin avec Angélique de QBO), et le CHAT super top avec SHERWIN qui m'a bien aidé a corriger mes erreurs de synchro avec Shopify :) Merci beaucoup @SHERWIN !
great app & very helpfull team
DEAN spent more than an hour with me to configure the app & to make sure everything is going well.
& Troy really helped to reconfigure all my settings after making it messy from my end.
thanks & keep up the good work.
Rominick was so helpful setting up this app and helping me with every process. Great app still trying to learn quickbooks. hope it turns out to be good
Ronnie in support was very helpful and the app works great! We are very happy with the ability to submit transactions automatically to Quickbooks Online.