Reviews (2,613)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its seamless Shopify integration, automating financial processes and reducing manual work. It's adaptable to various business setups and praised for its easy setup and usability, even for those new to accounting software. The customer support, especially via live chat, is noted for its responsiveness and effectiveness in resolving issues promptly, enhancing overall merchant satisfaction.
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The integration with quickbooks is great and the customer support is really amazing. Sherwin was quick to help resolve our issues and provide guidance on how we could better utilise quickbooks
Clarisse was very helpful and answered all of my questions. Support for the application is great.
Highly recommend
While the app wasn't quite right for our company's needs, the support we received while testing was exemplary. Hazel, Marck and Vincent were terrific!
We are glad you enjoyed the support Propeller Coffee! Hazel, Marck and Vincent greatly appreciate your kind words.
We’d like to feature your business success on our website and social media - reach out to our customer advocates by emailing marketing@onesaas.com to get this started.
this app saved my life and sherwin was so supportive, super greatful and so happy that this app exist, will save us s much time
This app/company are both unresponsive. If you're a Canadian business, look elsewhere. Their integration will not work with multiple tax rates (provincial tax rates). Also, though responsive on email, they will refuse to call you when asked and fixes will take 2+ weeks. This is all very confusing to me because it worked perfectly fine with my trial? Also, they are an Australian company which will keep you waiting for a response.
Hi Eric,
As we've discussed privately, we've given you a full refund on your yearly payment.
It was very unfortunate that our support staff were unable to call you at a time that suited you. Our live-chat support staff are available 24 hours to accomodate our customers across the globe.
In the meantime, our development team is in the process of debugging the issue around the grouped Canadian taxes. We will notify you as soon as the issues are fixed so we can get you set up on a new free trial. We'd love to give you the opportunity to try our update before subscribing to our paid service again.
Best regards,
The OneSaas team.
Sherwin was very helpful with helping me sync my shopify orders to my Quickbooks account. Great customer service!
Just installed and integrated with my shopify store... its a great tool to push invoices to QB... Sherwin helped me in setting this up for me... Once again.. Thanks Sherwin.. This really solves lot for us...
vincent was very helpful. I was in a maze of confusion between QB and QB connector and Shopify and he guided me. THANK YOU!
Vincent was a great help as I was getting started with integration. I was having trouble getting Shopify and QB to communicate but it is good to go now.
Good CS. Quick answer and fix the Product link for us as it's borken and not able to sync that. It's good.