Reviews (2,673)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify, automating data entry and enhancing financial management. It's particularly valued by small businesses for improving efficiency and stock management. The app offers customizable sync options, including syncing past data, which is crucial for accurate financial records. Merchants praise its reliable performance and exceptional customer support, noting the availability of step-by-step live chat assistance. It's seen as a cost-effective solution, preferred over more expensive alternatives.

October 11, 2022

Wow, Sherwin has been so incredibly helpful today. We really appreciate hoq quickly he helped us resolve some errors we were experiencing. I feel very confident that I can find help easily going forward.

HEAL IN COLOUR - adhesive bandages for black and brown skin
Canada
5 days using the app
December 4, 2019

We just downloaded this App but so far it seems like a good decision! The support chat feature is especially helpful. I chatted with Ronnie today and they were patient, nice, clear and resolved my issues and answered my questions.

I would highly recommend reading the integration guides [Shopify and Accounting Integration Guide (When starting from the Shopify App Store)] before completing the integration!

Velaslavasay Panorama
United States
5 days using the app
May 23, 2022

I'm so glad we found this app. It will make life so much easier so we can focus more on our business instead of just the accounting. Sherwin was a HUGE help in making sure we got everything set up proprerly. Highly recommend.

Breeze Crafts
United States
5 days using the app
Edited July 28, 2020

The Service of OneSAAS team was remarkable. Specially Vince, he helped me a lot. I troubled him a lot but he solved all my issues. Thanks Vince :)
Hazel was also helpful to me.
Thanks OneSAAS Team.

Tranzy Grocery Cart LLP
India
5 days using the app
November 17, 2022

I worked with Ben. He was a ton of help syncing my historical data and helping me understand the various workflows and how transactions would post to my books. I was very happy with the service and really appreciated that I was able to work with someone one-on-one to ensure that my sync got set up correctly. I had to log off early during our first session and I was able to login in a day later and request Ben to continue my sync.

Sidney Byron
United States
5 days using the app
April 5, 2019

Great support from Adela! I needed help setting up the app and had a lot of questions. The app is working fine so far.

Postageink.ca
Canada
5 days using the app
Intuit replied April 9, 2019

Hey Philippe! Thank you, we're so happy to hear Adela was able to get you set up with a good solution helpful to your business! If you have any further questions, you know where to find us :-) If it interests you, we'd love to feature the success of Postageink.ca on our website and social media platforms! Please contact us at marketing@onesaas.com to arrange a little chat with our team. Cheers!

Edited February 24, 2020

I'm using this app to better track inventory between shopify and Quickbooks so I can run reports. Karol was very knowledgable and helpful in getting me properly set up, as I had issues on my end. She was very patient in narrowing down my issues and got me fixed up! I haven't got to use the app yet, but thought her customer service skills were worth rating!

Southern Stitches
United States
5 days using the app
July 20, 2023

Karol helped me so much, im really happy with the app! thanks to Karol i was able to get shopify orders into the qbo platform which was quite difficult if you dont know what youre doing.

Sar Jewellery
Australia
5 days using the app
January 12, 2023

Vincent was awesome!! I could not have set up the connection without his help.. He walked me through it and was suer patient.. I have confidence in my QB / Shopify connection and knowing i can reconcile correctly.. :-)

MiFire Australia
Australia
5 days using the app
May 19, 2021

Ronnie was wonderful help. He was able to answer my query about synchronisation onto QBO. He was extremely efficient and helpful. This gives me a peace of mind using the app for my business and definitely have alleviated a lot of the stress with the data input. Thank you Ronnie!

Bearfruit DIA
United States
5 days using the app