Reviews (2,952)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline financial and inventory management by syncing Shopify sales to QuickBooks Online. They value its configurability, including detailed field mapping and tailored sync options, and appreciate features like refund handling and historical data syncing. The app is noted for reliable performance and seamless integration, with customer support praised for its efficiency and effective real-time assistance via live chat.

August 3, 2021

Just getting set up, but so far customer service seems to be excellent. Ronnie was quick to respond and helped me get the initial set up done quickly!

SBD Apparel Canada
Canada
5 days using the app
October 24, 2022

This app has been very helpful with syncing our Shopify sales transaction data (including product line item details, sales tax, discounts, promotional merchandise) to QBO for us. We've had issues with the sales tax mapping on multiple occasions; Shopify is somehow permitting the customer's "ship to" city address to create new tax mapping codes within the Connector app settings, which do not ...

ITS Tactical
United States
4 months using the app
Edited January 8, 2020

I purchased this app today. Karol was very helpful and walked me through my initial sync. It was very easy and will make my job easier. Thanks again Karol for your assistance today! :)
Had an issue with items syncing today and spoke with Haze. Told me what the errors were and corrected them for me. I was back up and running within minutes.

Hydrafil, Inc
United States
4 months using the app
March 3, 2020

I wanted to write a review of the customer service I just received from Troy. In a word, it was EXCELLENT!! I had way more questions than any of the articles you send out could answer, and so Troy created a screen-share, and I was able to ask specific questions and understand how OneSaas conveys information from Shopify to QBO.

It makes sense now, and I feel I can support the owner of Federal and ...

Federal & Black
United States
5 days using the app
May 10, 2022

I had an issue with synchronizing however Sherwin solved my problem. Thank you so much for helping immediately

Foldinky
Canada
5 days using the app
October 11, 2022

Wow, Sherwin has been so incredibly helpful today. We really appreciate hoq quickly he helped us resolve some errors we were experiencing. I feel very confident that I can find help easily going forward.

HEAL IN COLOUR - adhesive bandages for black and brown skin
Canada
5 days using the app
December 4, 2019

We just downloaded this App but so far it seems like a good decision! The support chat feature is especially helpful. I chatted with Ronnie today and they were patient, nice, clear and resolved my issues and answered my questions.

I would highly recommend reading the integration guides [Shopify and Accounting Integration Guide (When starting from the Shopify App Store)] before completing the ...

Velaslavasay Panorama
United States
5 days using the app
May 23, 2022

I'm so glad we found this app. It will make life so much easier so we can focus more on our business instead of just the accounting. Sherwin was a HUGE help in making sure we got everything set up proprerly. Highly recommend.

Breeze Crafts
United States
5 days using the app
April 28, 2020

It is one of the best App, customer service too, Chat opens up on the help section, last time Hazel assisted me and my question resolved pretty quick.
Thanks team, keep up good work.

Blankets 4 Africa
South Africa
5 days using the app
March 4, 2024

I worked with Karol today and she was awesome. She has helped me work out the problem and solve it. She was considerate and helpful. Can't thank her enough.

Diamond Wool Pad Co Aus
Australia
5 days using the app