Reviews (3,021)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to sync Shopify sales directly into QuickBooks Online, enhancing efficiency and reducing manual data entry. The field mapping feature is valued for its accuracy and customization, including backdating capabilities. The integration with QuickBooks is noted for its reliability. Customer support, especially the live chat, is praised for being effective and providing real-time assistance.

Edited August 25, 2021

Everyone in this team is great, they are professional and patient, really helped lots. Like Rominick, David, Dean...., very appreciated.

Dr.Store.ca
Canada
6 days using the app
October 4, 2022

Sherwin from Customer Support resolved my error very very well, I was impressed by the comprehensiveness of the service and explanation. One possible improvement could be having fewer questions asking about how I'm doing and completing the survey but instead going straight to the issue, but I appreciated it nonetheless.

Simple Charity
United States
5 months using the app
April 13, 2022

I enjoy using this software. Great support services, especially SHERWIN's support service, solved every issue l reported.

Colorbox Cosmetics #StayFlawless
Ghana
6 days using the app
January 19, 2022

J'apprécie la réactivité et l'efficacité du support, notamment de la personne qui m'a aidée sur le chat, Benielle :)

Joée Paris
France
6 days using the app
May 25, 2021

I am in love with this app. It has simplified an annoyingly complex data entry process. And thank you Paul for helping me set it up. Fantastic customer service!

wairco
Canada
6 days using the app
June 2, 2022

This app is good, but there are definitely some things I would change especially regarding payments that happen at a later date that are not transferred to QB... but when there are issues with problem invoices that do not sync correctly, their chat feature has always helped me out. Dean today, was especially helpful in resolving my problem with a customer file that I had all mangled up!

Insight Professional Canada
Canada
5 months using the app
Edited November 15, 2021

Troy was very helpful! Still some missing pieces to the puzzle but he got us all squared away for the most part!

Kate's Single Batch Toffee
United States
6 days using the app
December 28, 2021

Awesome team. David and Dean were a great help. Very informative, prompt and kind. I will no hesitate to reach out in the future.

My Rodeo Drive
United States
6 days using the app
October 24, 2023

I had a couple of issues with integration and Dean was super helpful and very quick to resolve the issues. Also I wanted to get something done that wasnt usually on the menu and it was no problem - he went out of his way to be helpful and accomodating.

KateAustinDesigns
Canada
6 days using the app
July 21, 2021

I had a bit of trouble trying to integrate my shopify account to my QBO account and with the help of Rominick this was done within a few minutes. Thank you for your excellent service you are the best.

Bundu Brands
South Africa
6 days using the app