Reviews (2,863)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

December 14, 2023

I had a sync error and Sherwin solved it quickly and without any fuss or input from me. Great to have actual support.

Practical Design Store
Canada
Over 1 year using the app
June 10, 2021

Sherwin helped me a lot solving my issue, super good app!! I will stay with it long time for sure, thank you!

Olla Bowls
United Arab Emirates
25 days using the app
May 16, 2022

Although the app works well, there are certain integrations that take a bit of time to do right. I was struggling until I chatted with Rom who not only helped us connect our COGS, but also went above and beyond to fix other errors we were experiencing (i.e. product and services section, roundedoffitem, inventory syncing). In one 30 minute session with Rom I felt we fully optimized this app to now give us all the analytics we need to properly run our business. Great app and amazing service!

EFFYDESK
Canada
25 days using the app
April 6, 2022

This app does the job. It Perfectly integrated with QBO. I had some initial set up issues and was dreading the process but their customer service rep, Dean was amazing. He cleared everything up for me and was even patient with me while I had to stop and wait on my customers. Very pleased.

vomFass Claremont & Ventura
United States
25 days using the app
June 19, 2022

This app is easily integrated and saves a lot of time. There are a few small quirks but Vincent at customer services helped correct them properly. Overall the app and customer service are great!

Rocky Roost
Canada
25 days using the app
July 13, 2023

The customer support was great, Thanks Ben!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Friends of the Trees Botanicals
United States
Over 1 year using the app
April 27, 2020

Very nice app but I wish they would support multi-location by marking the sales with the location in QB. Karol offered very quick and solid support.

Leggiadro
United States
Over 1 year using the app
October 23, 2023

The app works but the timeout errors are a consistent problem. The customer service and support is very good. They can help you with issues

Rue Saint-Patrick
Canada
Over 1 year using the app
August 21, 2023

J'avais de la difficulté à me brancher mais grâce à l'aide de Sherwin j'ai pu me connecter rapidement merci pour ton aide.
Efficace et courtois!

Kalefaitmaison
Canada
25 days using the app
Edited June 27, 2022

Great service from BEN! Thank you for quick and easy service. Took care of my problem very quickly. Happy for the hassle-free support.

Treefort Naturals
United States
25 days using the app