Reviews (3,017)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline financial and inventory management by syncing Shopify sales to QuickBooks Online. They value its configurability, including detailed field mapping and tailored sync options, and appreciate features like refund handling and historical data syncing. The app is noted for reliable performance and seamless integration, with customer support praised for its efficiency and effective real-time assistance via live chat.

February 28, 2022

Ronnie was so incredibly helpful and fast. Definitely appreciate and recommend this app and the help!

LIVN & GIVN
Canada
6 days using the app
June 17, 2022

Karol was super responsive and kind. Straight to the solution in seconds. Thank you very much! This is my first time using it and all went well so far!

freshjuicenz
New Zealand
6 days using the app
September 5, 2022

Had some issues with invoices doubling-up, however thanks to Troy from online support these issues were quickly resolved, and I am able to continue online trading.

GAS LAB
Australia
6 days using the app
February 19, 2021

We are just getting this app up and running and the customer support at 11pm was great. Ronnie helped me work through my problems and get me set up and heading in the right direction in no time. Was a relief that I could find someone so late at night, never know when you get the free time to work on all the little ins and outs needed to get it all sorted.

Dirty Labs
United States
5 months using the app
Edited August 25, 2021

Everyone in this team is great, they are professional and patient, really helped lots. Like Rominick, David, Dean...., very appreciated.

Dr.Store.ca
Canada
6 days using the app
October 4, 2022

Sherwin from Customer Support resolved my error very very well, I was impressed by the comprehensiveness of the service and explanation. One possible improvement could be having fewer questions asking about how I'm doing and completing the survey but instead going straight to the issue, but I appreciated it nonetheless.

Simple Charity
United States
5 months using the app
April 13, 2022

I enjoy using this software. Great support services, especially SHERWIN's support service, solved every issue l reported.

Colorbox Cosmetics #StayFlawless
Ghana
6 days using the app
January 19, 2022

J'apprécie la réactivité et l'efficacité du support, notamment de la personne qui m'a aidée sur le chat, Benielle :)

Joée Paris
France
6 days using the app
May 25, 2021

I am in love with this app. It has simplified an annoyingly complex data entry process. And thank you Paul for helping me set it up. Fantastic customer service!

wairco
Canada
6 days using the app
June 2, 2022

This app is good, but there are definitely some things I would change especially regarding payments that happen at a later date that are not transferred to QB... but when there are issues with problem invoices that do not sync correctly, their chat feature has always helped me out. Dean today, was especially helpful in resolving my problem with a customer file that I had all mangled up!

Insight Professional Canada
Canada
5 months using the app