Reviews (2,773)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient automation of data entry between Shopify and QuickBooks Online, highlighting its cost-effectiveness and premium features. It offers flexible synchronization options and simplifies the reconciliation process with reliable syncing capabilities. Merchants also commend the responsive and knowledgeable customer support, which enhances the user experience and aids in quick issue resolution.

May 27, 2021

Great technical support from Sherwin via the chat. Sorted my syncing problem within minutes and with no wait. Thanks very much!

SevenYays
United Kingdom
8 days using the app
February 1, 2023

My problem sorted straight away. Would highly recommend this. Troy was great and got to the problem immediately

Zag Bijoux
Australia
8 days using the app
February 5, 2020

Getting set up was easy and well worth the initial trial period to see if the app is right for you/your business. The thing that gives OneSaas a 5 star rating is the customer service. I had a few sync issues that were slowing us down and kept us from getting the most out of the app. I just spent about 30 minutes chatting with Karol who walked me through the process to get it all set up properly. So helpful and absolutely great to work with. There are many apps out there that do similar things but customer service is king in my eyes. Thanks for all the help Karol!

Zefiro Chicago
United States
8 days using the app
September 26, 2023

ROM was brilliant! I am not an accountant, so his help was invaluable in setting up this app. He sent me screen shots to explain everything as was very patient!

Tupperware Queen Shop UK
United Kingdom
8 days using the app
May 4, 2023

Rom was extremely helpful in resolving my issue with the syncing I had with payment fees. He made it easy to understand and guided me throughout the whole process.

Nebula PC
Australia
7 days using the app
Edited May 12, 2022

Fantastic support from the agent Rom and features for Shopify integration. They were able to carry over my old transactions.

HLY GLW
United States
7 days using the app
October 17, 2023

Très bon service pour toute l'aide donc j'ai eu besoin. Réponse rapide et précise. Merci à Sherwin.

Les Étains Chaudron Pewter
Canada
7 days using the app
November 2, 2021

Rominick provided simple and quick solution to my syncing challenge. Rominick explained the rational of the mapping issue to further my understanding. I greatly appreciated the help received.

Akasha Art Editions
Canada
7 days using the app
February 8, 2022

Seems like the most straightforward app for syncing Shopify to QBO. Had a few questions when setting things up, but got some clear and concise help from Troy. He helped me get everything set up and working well!

Feltro
Canada
7 days using the app
April 6, 2022

Sherwin was very helpful with our integration and answered all our questions. Made a confusing process a lot easier.
Thank-YOU!

STONE FEATHER ROAD
United States
7 days using the app