Reviews (2,773)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient automation of data entry between Shopify and QuickBooks Online, highlighting its cost-effectiveness and premium features. It offers flexible synchronization options and simplifies the reconciliation process with reliable syncing capabilities. Merchants also commend the responsive and knowledgeable customer support, which enhances the user experience and aids in quick issue resolution.

Edited October 18, 2021

While the app is confusing the chat support is awesome and very responsive! Rominick was great at helping me with my syncing errors. Fast and too the point my transactions were syncing in no time. Thank you Rominick.

The Killer Clothing Collective
United States
7 days using the app
December 29, 2021

This app has helped with the integration of QB and Shopify and saved the time of manually inputting invoices. There are some steps that need to be taken to ensure the merging is all done properly but they have a great support team that walks you through whatever you need help with. Rominick was a great help to getting me through the issues I was faced with.

Malibu Brewing Company
United States
7 days using the app
March 6, 2023

Amazing! Quickbooks does exactly what it says on the tin & Rom on their support team had me set up to sync to shopify in no time, even after id broken a few things!

V + Me
United Kingdom
7 days using the app
July 8, 2022

We needed a little help getting this set up, but we used the Chat and were immediately helped by Paul. He was quick to respond and got everything sorted out for us.

Poly Pipe Solutions
United States
7 days using the app
April 8, 2022

Encountered an issue with my sync and was walked through it by David, quickly and easily. Great service! Great app!

Twigs Nurseries
United Kingdom
7 days using the app
January 10, 2022

I used this app for QBO integration from shopify - going from Desktop to QBO. During the process I worked with Dean and Lori - both of which were very helpful. The only additional thing I wish the app would sync is the charges from Shopify is the actual shipping cost and app fees charged by Shopify. I still have to manually enter in my shipping cost and cost for apps that Shopify bills me for.

Don Orrell Stirrups
United States
7 days using the app
Edited October 26, 2020

I was just trying to integrate my Shopify with QuickBooks. This app helped me in doing so, in a simple way. Very good customer support too, Clarisse helped me with every issue I was facing during the integration and invoicing.

Prachyam
India
7 days using the app
July 17, 2023

I needed help regarding an error (code 6000) - ROM promptly helped me with rapidity and accuracy. It took him just few minutes and all was repaired.
Very good customer service.
Thanks ROM !

Les Éditions Émotion
Canada
7 days using the app
January 11, 2021

Hazel (customer support lady) made me feel that people in this company really care about the customers. She is great!

Nasopure
United States
7 days using the app
May 16, 2022

Sherwin is awesome ans very fast !!!
She resolved our issues.
Thanks for your help, it's very appreciated !

Brustique
Canada
7 days using the app