QuickBooks Online Global

I've had the app installed for awhile, but didn't have it set up properly resulting in hundreds of orders not syncing with QB. I had help from one of their support staff, Ben, and he helped me identify and address the various issues clunking up my connection. Not only did he get hands-on in helping me fix the issues, he also provided info on how I can address or change any of the information on my own in the future. I hope I can upgrade this review to 5 stars once a few weeks have passed and the data is processed more smoothly.

great service! ROM is patient and helpful, fix the inventory issue quick. will recommend to my friends to use this app. Thank you very much!

This App is amazing. I used it to Sync my quickbooks and Shopify. I had the most amazing customer service agent. His name was TROY and he went above and beyond my expectations. He set up everything exactly as I needed for my small company. I would highly recommend this app and I am sooo happy with my customer service.

Vincent was VERY helpful! Thank you. I am very hopeful about this app working to merge Shopify and Quickbooks Online.

I ran into some sync errors but Clarisse was able to help me. She was very knowledgeable and friendly, and stayed with me until the issue was resolved. Thank you very much Clarisse!

I did have some issues with the integration because of some duplicate skus on the Shopify end - which I wasn't aware of until of until I made the connection. Customer services was quick to respond and very helpful - thank you Troy

Sherwin did an awesome job helping me fix my order errors when not syncing.
I came in this morning and I had 29 errors that would not sync. They are now synced and will going forward.

Ronnie walked me through every single time in the settings. Have never experience this level of support before.

As always my experience was the best. The support team goes above and beyond. Today I was assisted by Sherwin. I have been so impressed with this app I wanted to make sure I could install for a new client. Unfortunately I couldn't see it as an offering but Sherwin was very kind and stayed with me until my app was installed.

I'm about to write a critical review of an app which I truly like and for which I have received exceptional service. It is not an understatement to say that I would not be able to operate without this free app from OneSaas syncing the data between Shopify and QuickBooks for me, and when I have asked for help they have always been able to assist me.

Here's why I have deducted a star: As polite and helpful as they are, I don't want to talk to them anymore. I've started submitting tickets for items that could easily be resolved with a quick chat because at the end of an online chat, they ask something along the lines of, "Can you do me a favor?" That is followed by a very specific request for you to write a review AND to use their name (i.e. the name of the tech that assisted you) when you do so. I think they probably get some kind of bonus when their name is mentioned, based on the fact that every one of them asks the same way, but I am not going to review an app every time I get assistance from them. One review should suffice, unless your opinion changes, but I can't mention one tech and not every other who has provided me with the same level of service. Plus I'm usually trying to resolve whatever the problem is while I'm still assisting customers, and I don't need to prolong the interaction.

OneSaas, you should know you have a great team and they have always been polite and professional, but please stop telling them to beg us for a review!