Reviews (2,861)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

May 31, 2022

Merci à SHERWIN qui m'accompagné au long de processus. Beaucoup de paramétrages sont possibles. Parfaitement personnalisable.

Torréfaction Seggali
France
21 days using the app
November 29, 2022

Dean was very helpful!! A lot of knowledge about about the system. I needed to sync the information from Shopify to QBO and he helped me.

Caresha Please
United States
21 days using the app
Edited August 14, 2020

Excellent real time customer service (thanks Dean & Raphael!) and it's the most comprehensive app available. The only one I could find with any customization.

Jessica Simpson
United States
21 days using the app
December 9, 2021

Vincent was awesome and very quick in answering my questions and making sure I was all set and ready to go. Very fast and effiecient.

JZ Recording Equipment
United States
21 days using the app
March 8, 2018

Works perfectly, OneSaas support are helpful. Only limitation that we found annoying was you can't set up a workflow where OneSaas tries to push an order from Shopify to your accounting system (Saasu in our case) as a Tax Invoice first, then if stock is not available (negative value) then it will push it through as a Sale Order. You can only choose either to sync all orders as Tax Invoices or Sale Orders. Then you either have to go into our accounting software and manually change all the orders into Tax Invoices or wait for pre-ordered stock to arrive before OneSaas will push the orders into Saasu as Tax Invoices. Would give 5/5 if this became a feature.

Vitality And Wellness
Australia
Over 1 year using the app
Edited July 14, 2021

Wonderful QBO integration! Customer Service was very helpful as well, specifically Sherwin. Highly recommend.

Company Coffee Shop Online
United States
21 days using the app
November 10, 2020

Hazel did a great job helping me to integrate the app and getting all the little details correct and lined up.

Talon jewelry
United States
21 days using the app
January 25, 2022

Sherwin was very helpfull , knowledgable and fast in answering all my questions. Thank you for the clarity

Bready Mix
Canada
21 days using the app
October 25, 2022

sherwin helped a lot with product sync as i had many issues in the past. but all works now and they are fast

MECHALI
United States
Over 1 year using the app
February 15, 2022

I really like this app a lot .. i am new to bookkeeping and this was eye-opening.. the support was great..Benielle was super patient and helpful .. thank you

AUROBELLE IBIZA
Spain
Over 1 year using the app