Reviews (2,720)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration of Shopify sales data into QuickBooks Online, making accounting tasks easier and more efficient. They find it cost-effective with its free and affordable premium options, and value its flexible synchronization settings for various accounting needs. Features like historical data integration and effective error resolution are highlighted for maintaining accurate financial records. The app's performance in syncing sales data is consistently praised, and the customer support team is noted for their responsiveness and helpfulness, especially the live chat feature for quick issue resolution.

May 30, 2022

Great customer support! I am very pleased with the experience. Sherwin helped me with the integration

Binary Style
Singapore
12 days using the app
October 8, 2021

We used the App to connect Shopify to QuickBooks Online in Canada, the service rep Rafael was very patient and helpful throughout the process. He was responsive and clear in all his answers, good job!

DriverCheck
Canada
12 days using the app
February 1, 2022

Had a small sync error. Contacted chat and had it fixed in a few mins. Benielle was amazing and efficient; knew exactly what to do.

Natralii
Canada
12 days using the app
August 23, 2021

Clarisse helped out tremendously getting it to work. Had 2 shopify stores and needed to sync both of them to QBO.

Leto Collection
United States
12 days using the app
Edited January 22, 2022

Dean and Sherwin were very helpful with setting up the integration. Both provided helpful articles and Dean was especially patient as he walked me through some things I was unfamiliar with. I don't have a lot of knowledge in accounting and my bookkeeper had some very specific requests to ensure everything came through properly. With the aid from these two agents, we got everything set up in no time and everything seems to be importing smoothly!

Wood Flower Barn
United States
12 days using the app
July 1, 2022

Great customer service - help was fast and thorough. Rom's help was fantastic! I wasn't able to sync bundles was the only downfall.

Mixed Bag
Australia
12 days using the app
July 24, 2023

Ben has been very helpful attending to our problems and providing detailed solutions while being very courteous.

www.cabinetcrafterz.com
United States
12 days using the app
November 27, 2019

Karol with chat support was awesome in helping me fix my errors. She made my mistake and correction a lot easier and was very attentive and fast. Great support!

Sparkle City
United States
9 months using the app
June 21, 2023

Karol was an amazing person. She join the chat in about 1 min. She help us with our question.
Unfourtunately Quickbooks integrator doesn't detect price/cost changes in products, it only migrate a snapshot of products from Shopify.

TicoHouse
Costa Rica
11 days using the app
Edited January 30, 2023

Excellent support!
As a global small business, it was important to connect several business entities to one domain. Sherwin quickly came up with an easy solution that did not require another license or domain. David provided additional speedy support! Great team!

Upgraders
United Kingdom
11 days using the app