Reviews (2,720)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration of Shopify sales data into QuickBooks Online, making accounting tasks easier and more efficient. They find it cost-effective with its free and affordable premium options, and value its flexible synchronization settings for various accounting needs. Features like historical data integration and effective error resolution are highlighted for maintaining accurate financial records. The app's performance in syncing sales data is consistently praised, and the customer support team is noted for their responsiveness and helpfulness, especially the live chat feature for quick issue resolution.
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Troy was very helpful in syncing my data with QuickBooks easy to use in minutes ......................
Amazing customer service! Thank you so much Vince for helping me through all of my problems. Will definitely use this app from now on!
We use this app to connect Shopify to QBO and the online support and chat are great! Sherwin was able to fix my errors and helped walk me through all the steps needed on my end. He also transferred over the sales we made earlier in the year that didn't come over with the original and ongoing transfers. I had several other interactions with Lori (and forget the third person's name) for other sync updates and they were very helpful.
Had some issues syncing initially its not quite simple for someone who doesn't know what they are doing. that being said after being on the chat with quickbooks people for hours, i finally got to Sherwin who helped me sync my Shopify to quickbooks without any issues! Very efficient and helpful!
I really appreciated the follow up and follow through and help I received from Hazel in clearing up the syncing errors that occurred between Shopify and Quickbooks Online. She was thorough and complete and responsive.
Thank you for the great review Sealcoating.com - Hazel is thrilled to have been mentioned on your review. Our customer champions are always happy to help out via a quick email to support@onesaas.com or chat to us by visiting our website or app.
All of my interactions with their team has been positive. Today Karol, spent a lot of time with me, breaking down Open Saas and helping me better understand their platform.
Does what it says on the tin so far. And the customer care has been really good so far. Had a super fast response from Karol who was able to resolve an issue I had within 10 minutes of submitting a question . (Edit) Having contact Karol again about some further issues, she was able to react and resolve everything really quickly and was able to provide some suggestions on how I could update some of the other apps I use to streamline everything which was even better! Would recommend for sure.
I was able to connect Shopify with QuickBooks Online without any issues. Once connected I had quite a few errors with syncing sales, tracking inventory and payouts. I used the chat box on OneSass to contact support. Ben was our agent and knew exactly what to do. He walked me through step by step and we were able to fix all the errors very quickly. I am not tech savvy but his instructions were clear and easy to understand. I always dread having to contact support but I was thrilled with Ben's help.
Great technical support from Sherwin via the chat. Sorted my syncing problem within minutes and with no wait. Thanks very much!
My problem sorted straight away. Would highly recommend this. Troy was great and got to the problem immediately