Reviews (2,861)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

Edited April 30, 2021

Karol is the hero, spent whole afternoon help me to fix all SYNC in the smooth way. Life saver! Highly recommend this tool. I enjoy this app!

Hizero USA
United States
15 days using the app
September 28, 2021

Dean in Customer Service is great. Was patient, answered my questions and solved my issues. I would highly recommend.

East Third Collective
United States
15 days using the app
January 6, 2022

Sherwin was very helpful in assisting me with the sync transfer of a large amount of data from my Shopify site that hadn't been transferring with the other program I had set up to use! Thanks for the help!

Wild Plains
United States
15 days using the app
Edited March 31, 2021

This app has been a time lifesaver! The set up process is easy and, if you errors occur, the on-line chat team, specifically Dean, can easily and seamlessly help you fix the issues quickly.

Azulina Home
United States
15 days using the app
September 29, 2022

Vincent was very helpful in assisting us to solve our syncing issues between Shopify and Quickbooks. He is very knowledgeable, patient and thorough in his work.

Magic Words
Australia
11 months using the app
July 18, 2023

Messed things up while synching my quick books account with Shopify, but Karol from support helped me out super fast (not even taken 10 mins) and got everything sorted and made it running.
She was very supportive, attention to detail, on top of everything, double checked with me all configurations just before she proceeded, and overall very impressive.
Thank you Karol

FOA Clothing
Sri Lanka
15 days using the app
October 6, 2022

clarisse helped me with the problem I had. He was very helpful. It was solved very quick and smooth. I'm very happy he helped me with my problem,

Sabbskin
Canada
11 months using the app
March 15, 2021

If I could give this app less than 1 star I would. I have never spent so many hours on Support Chat as I have with this app. Not only is 90% of their support team completely unhelpful they will use any excuse to not have the problem be their app. I highly recommend NOT using this app!

Sage Distribution
Canada
About 1 year using the app
Intuit replied March 16, 2021

Hi there, We're sorry for the experience you've had. We've taken on your feedback and will make an effort in improving set up and guidance. Our team have reached out in case you need any assistance. If you have any further questions, please email our support team at support@onesaas.com and we'll be happy to help.
- OneSaas Customer Champions

February 8, 2022

Vincent was amazing to deal with! Super helpful and quick. Made my quickbooks & shopify work perfect together! Thank you!!

BelleRose Floral Boutique
Canada
14 days using the app
September 15, 2022

David with OneSaas was tremendsouly helpful! Than you for your patience and your knowledge. I know this will help to keep my books cleaner!

Karry Krab
United States
14 days using the app