Reviews (2,861)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.
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Amazing customer service. I had to use live chat help and BEN was there immediately and solved my issue so quickly. I was so happy.
Best QBO connector I have found. Sometimes it doesn't sync with QBO due to changes in the product info in QBO - but Karol and Rom in support are VERY helpful! Fixed in about 5 minutes!
Awesome reaction from Clarisse. She is knowledgeable and quick to tackle my problems. Of course, she is also very friendly.
Sherwin was quick and helpful! He helped to change the sync date and remove already synced data as of a certain date.
Ronnie is great, very helpful! Helped fixing my sync'ing issues and was able to address my other issues as well.
Had some inventory syncing problem with QuickBooks, but Rafael was able to walk me through the problem. Thanks!
QB is not capturing all the sales from Shopify. half of my online sales appear, and sales manually entered from the shopify app do not show up at all. please support, couldn't find anything online.
Hi there, our team are already in contact with you to try and resolve this issue. In this specific case, it would appear that several products within your QuickBooks might be deleted/merged, and thus causing sales involving these items to be blocked. Please be sure to check that you have received our team's reply from support@onesaas.com to help get this fixed.
Had amazing support from Rom to make sure I was all set up and ready to go. Syncing is fantastic and seamless. Grateful and happy user!
Thanks Ronnie for helping with the Sync issue. Very good service and help me to solve the issue quickly. And, please add Parent and Child SKUs or similar functions on QuickBooks. Thank you.
Serwin was very professional, competent and helpful! Amazing job and app highly recommended to any e-commerce.