Reviews (2,437)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automatic data syncing. It's highly valued for managing large sales data volumes and complex accounting tasks like tracking destination-based sales tax. Small businesses find it particularly useful for streamlining accounting and reducing manual data entry. The support team is praised for their efficiency, knowledge, and quick problem-solving, contributing to the app's reliable performance.

January 11, 2022

Thanks to Clarisse who was very helpful and assisted me in no time. I found the solution I needed to synchronize all my old orders.

Marché Commun
France
About 2 hours using the app
October 22, 2018

This "integration" set ALL my inventory counts to 0, I lost sales for an entire day & now have to spend time and money doing inventory counts again...
Customer service was no help, says an "Integration Preparation" email went out but I never received this nor did i see a warning or note where it says your QB's inventory count is the master inventory and to manually enter inventory into quickbooks before the first autosync. You would assume when integrating, that EVERYTHING especially inventory counts get automatically imported to your accounting software but no, it does not. For some reason you get skew #, name, everything else but the inventory count & pictures of each product in quickbooks thru oneSaas. This would not be such a big issue if they would at least allow you to restore your inventory counts or undo a sync but no they do not, neither does shopify.

Biya Baba
United States
2 days using the app
July 12, 2021

I chatted with a customer service rep named Paul and he was quick to answer all of my questions to ensure that I was setup correctly to sync data from Shopify to QB

Premier Components Supply
United States
About 2 hours using the app
January 18, 2019

Ok so I thought Onesaas was going to be the answer to my problems. I sell products both online and over the counter. So my problem was tracking changing stock levels between shopify and my store. So I need an app to update stock levels between shopify and my accounting software. However Onesaas does not do this. At least not for Sageone. If I sell an item using sageone then Onesaas does not update shopify. I though initially it was me and the way i had it setup but I contacted support and they confirmed how useless Onesaas is.

Air Con Automotive
Ireland
2 days using the app
June 9, 2021

Sherwin was amazing at guiding me through the set up. Five starts every day. The app seems to do the job, I just wish I had done it sooner.

c-monsta.com
United Kingdom
About 2 hours using the app
February 14, 2022

Excellent customer service. Sherwin was helpful and patient as I set up the specifics for our new account. I look forward to seeing how this app works for us, but I am confident if we have any questions, we can reach out to customer service w no issues to connect.

Quavaro
United States
About 2 hours using the app
August 24, 2022

Clarisse was AMAZING and helped me setup everything! :) I highly recommend the app and the service is A++++

McLaren Car Care
Canada
About 2 hours using the app
December 2, 2022

I used this app to synch my sales into Quickbooks. Thank you Clarisse for helping with the issue in synching. Good product and excellent support with fast customer chat service.

Humanity Skin Care Australia
Australia
About 2 hours using the app
May 17, 2023

Super helpful with their support Karol, take about 10 mins to resolve the sync issue regarding to the create new product from Shopify and sync it to quickbooks.

The Block
Hong Kong SAR
About 2 hours using the app
December 6, 2022

I needed to add some historical data from shopify and I needed to do it quickly - SHERWIN on the live chat sorted everything for me and saved the day. I had tried to do this with another company and after days there was no progress at all just 1 live chat with Sherwin at 7pm and my problem was solved. He was polite and friendly and I highly recommend the app as well as the outstanding customer support.

TheLittlePrintStudio.co.uk
United Kingdom
About 2 hours using the app