Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automatic data syncing. It's highly valued for managing large sales data volumes and complex accounting tasks like tracking destination-based sales tax. Small businesses find it particularly useful for streamlining accounting and reducing manual data entry. The support team is praised for their efficiency, knowledge, and quick problem-solving, contributing to the app's reliable performance.

January 6, 2022

Rominick provided excellent customer service and was able to resolve all of our issues in no time at all!
However, it would be more convenient if users could un-sync and re-sync data on our end instead of having to contact support to do so.

The Humane League
United States
About 1 hour using the app
April 17, 2023

Rom is amazing. Thank you so much for your help.
He has been helping me with connecting my shopify to QBO and syncing my information.

TheDecoratingDiva
Canada
About 1 hour using the app
February 2, 2022

The app is brilliant and I cannot recommend the customer service team enough. I had some queries and Sherwin the agent I was dealing with could not have been more helpful. Solved all my problems and made the whole process so straight forward.

Sarah Keary
Ireland
About 1 hour using the app
August 16, 2021

Vincent was very helpful getting everything synced over and helping me understand the process. Highly recommend!

Earthling Food Company
United States
About 1 hour using the app
January 31, 2022

I was sceptical about how the app would work based on a previous failed app by another vendor. Troy and Vincent were a huge help in easing my nerves and assisting with the installation.

The Weathered Shed
United States
About 1 hour using the app
June 7, 2023

I received help from Troy tonight, who was able to answer my questions in a very timely manner and was able to solve my problem!

thankful for his service which will make my life a lot easier :)

IvoryandOak
Canada
About 1 hour using the app
June 1, 2022

I had some questions about how to set up the QBO Connector app for Shopify, and SHERWIN was there to help me out with all of my questions quickly. He has fantastic knowledge of the product and was able to help me get started quickly.

SkidSteerCabs.com
United States
About 1 hour using the app
August 30, 2021

The customer service I received from Ronnie was fantastic - I did not expect help right away, especially at 10pm! He helped resolve my synching issues, and did so quickly!

LDH Scissors
Canada
About 1 hour using the app
December 29, 2021

Just started with this product and had a great experience with Rominick the online chat agent. Helped with a historical data sync and answered all of my questions quickly and patiently.

Mad Wild Wine
United States
About 1 hour using the app
June 6, 2023

ROM was great helping with the SAAS Shopify integration and help move previous transactions over. I would recommend the help chat to anyone so they dont make mistakes with their account. Thank You.

lokal
Canada
About 1 hour using the app