Reviews (3,021)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to sync Shopify sales directly into QuickBooks Online, enhancing efficiency and reducing manual data entry. The field mapping feature is valued for its accuracy and customization, including backdating capabilities. The integration with QuickBooks is noted for its reliability. Customer support, especially the live chat, is praised for being effective and providing real-time assistance.

July 13, 2021

excellent support by Benielle, and truly the best integration , saved lot of manual work ... thank you so much

Grab Your Gadget
India
3 days using the app
March 14, 2022

I can't sing the praises enough of the support person I was aligned with to help us with our OneSaas integration. His name was Vincent and all I can say is he was amazing. He went above and beyond... and then beyond again... the call of service to assist with our very specific issues in the setup process. Courteous, thorough, knowledgeable, and super helpful at every point, he took the time with ...

VIA VTG VOX POP
United States
3 days using the app
December 3, 2020

Synchronization works and customer service is the best of any app in Shopify. Team was super quick to solve some issues, thanks Ronnie!

WILD LAMA USA
United States
3 days using the app
Edited November 22, 2023

I was testing the system and needed help resyncing and Rom was great.

However, the app is a bit useless as it does not sync product info from Shopify to QBO. Need it to transfer inventory level and cost to QBO.

Maple Leaf Quilting Company Ltd.
Canada
3 months using the app
June 27, 2022

I'm in the beginning stages of setting up my connection between QB and Shopify. I found the customer support to be very helpful in answering my questions.

Willa B
United States
2 months using the app
April 13, 2020

It works great!

Some things have yet to be fixed from the developer side, like enabling a trigger for full stock sync if you accidentally change your stock number in the Shopify store. Overall it works as it supposed to.

Hazel from customer service was incredibly helpful.

CHUS
United States
2 months using the app
May 25, 2021

Thank you Ronnie , professional and Great customer services and full integration guide. I'm very satisfied by your service.

irishsupply
Ireland
3 days using the app
July 10, 2022

Ronnie was great at explaining + set up of my shopify store in quickbooks - thanks so much for all your help! Fast and efficient ! It was simpler than expected.

Life Of Cha
Australia
3 days using the app
March 12, 2021

I installed this app yesterday and worked with support and they were great. Today I had a unique issue and timeline that I needed it resolved in and I connected with support again. This time Karol assisted me. Karol hands down is the best support rep I've ever encountered. My request was resolved promptly and accurately and not my QuickBooks work is complete. Karol is a lifesaver and the OneSaas ...

Infamous Hockey
United States
3 days using the app
November 27, 2019

Good customer service! Karol answered me quickly and was very informative and patient. Happy with the app so far!

The Bona Fide Store & Barbershop
United States
2 days using the app