Reviews (2,861)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficiency in syncing Shopify data, enhancing financial and inventory management. It offers robust integration with precise field mapping for accurate sales data transfer. The app is user-friendly despite an initial learning curve, supported by comprehensive resources and proactive customer support. Reviewers highlight the knowledgeable and patient customer service team, which quickly resolves issues and often exceeds expectations.

November 9, 2022

The app is a bit confusing to set up and get everything synced properly. But then I chatted with Paul in their support chat widget and he helped me out really quickly. Very smooth after that.

CasePlace
Canada
12 days using the app
August 23, 2021

Clarisse helped out tremendously getting it to work. Had 2 shopify stores and needed to sync both of them to QBO.

Leto Collection
United States
12 days using the app
Edited January 22, 2022

Dean and Sherwin were very helpful with setting up the integration. Both provided helpful articles and Dean was especially patient as he walked me through some things I was unfamiliar with. I don't have a lot of knowledge in accounting and my bookkeeper had some very specific requests to ensure everything came through properly. With the aid from these two agents, we got everything set up in no time and everything seems to be importing smoothly!

Wood Flower Barn
United States
12 days using the app
July 1, 2022

Great customer service - help was fast and thorough. Rom's help was fantastic! I wasn't able to sync bundles was the only downfall.

Mixed Bag
Australia
12 days using the app
July 24, 2023

Ben has been very helpful attending to our problems and providing detailed solutions while being very courteous.

www.cabinetcrafterz.com
United States
12 days using the app
March 11, 2024

Just a big thank you to David who helped me set up our sync. It works great and support is very accessible and helpful.

Three Sisters Winery
Canada
10 days using the app
April 12, 2024

Great service!

Plunge Audio Inc.
Canada
8 days using the app
June 21, 2023

Karol was an amazing person. She join the chat in about 1 min. She help us with our question.
Unfourtunately Quickbooks integrator doesn't detect price/cost changes in products, it only migrate a snapshot of products from Shopify.

TicoHouse
Costa Rica
11 days using the app
Edited January 30, 2023

Excellent support!
As a global small business, it was important to connect several business entities to one domain. Sherwin quickly came up with an easy solution that did not require another license or domain. David provided additional speedy support! Great team!

Upgraders
United Kingdom
11 days using the app
February 26, 2024

I had an excellent experience with Connector Support, particularly with the assistance provided by Paul. The team was incredibly responsive and went above and beyond to address my queries. Paul, in particular, was knowledgeable, patient, and guided me through the entire process with clarity. I'm impressed with their professionalism and the prompt resolution of my concerns. Connector Support, and especially Paul, truly stands out for their customer-centric approach and expertise. Highly recommended!

ANITAS
United Arab Emirates
10 days using the app